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All39,299Opened953Unresolved5,109Resolved12,365Rejected20,872
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Our verdict Unreasonable excuse

Casino Zeus - Player's accounts have been locked in Zeus Casino.

Unresolved Submitted: 31 Oct 2023
Black points: 3,000
Disputed amount: $525,000 ARS
Safety Index 2.1 Very low
Our verdict Insufficient evidence from casino

NetBet Casino IT - Player’s account was closed.

Unresolved Submitted: 31 Oct 2023
Black points: 1,096
Disputed amount: €2,154
Safety Index 5.7 Below average
Our verdict No reaction policy

24CasinoBet - Delayed Withdrawal and Unhelpful Customer Service.

Unresolved Submitted: 30 Oct 2023
Black points: 229
Disputed amount: £1,000
Safety Index 2.7 Very low
Our verdict No reaction policy

Royal Planet Casino - Player’s withdrawal delay due to casino’s ‘technical issues’.

Unresolved Submitted: 30 Oct 2023
Black points: 30
Disputed amount: $254
Safety Index 5.2 Below average
Our verdict Justified complaint

Palms Bet Casino - Player struggles with complicated verification process.

Unresolved Submitted: 29 Oct 2023
Black points: 300
Disputed amount: 134 лв
Safety Index 8.9 High
Our verdict No reaction policy

BigWins Casino - Player’s withdrawal is significantly delayed.

Unresolved Submitted: 28 Oct 2023
Black points: 102
Disputed amount: £320
Safety Index 0.5 Very low
Our verdict No reaction policy

Indibet Casino - Player's account was disabled due to a duplicate account accusation.

Unresolved Submitted: 27 Oct 2023
Black points: 83
Disputed amount: 23,850 INR
Safety Index 7.6 Above average
Our verdict No reaction

Tournaverse Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 26 Oct 2023
Black points: 288
Disputed amount: ¥196,000
Safety Index 4.3 Low
Our verdict No reaction

Wettenlive Casino - Player's deposit has not been credited correctly.

Unresolved Submitted: 26 Oct 2023
Black points: 415
Disputed amount: €1,000
Safety Index 3.5 Low
Our verdict Against fair gambling

FoxyPlay Casino - Player complains about confiscated winnings and language discrepancy in T&Cs.

Unresolved Submitted: 26 Oct 2023
Black points: 221
Disputed amount: 16,560 kr
Safety Index 3.9 Low
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