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All41,509Opened758Unresolved5,497Resolved13,125Rejected22,129
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Our verdict No reaction policy

WinnerCasino - Player’s withdrawal has been delayed.

Unresolved Submitted: 13 Aug 2024
Black points: 301
Disputed amount: £1,400
Safety Index 2.4 Very low
Our verdict No reaction policy

Four Crowns Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 13 Aug 2024
Black points: 90
Disputed amount: £250
Safety Index 0.2 Very low
Our verdict Failed self-exclusion

WinOlot Casino - Player’s account closure request is ignored.

Unresolved Submitted: 13 Aug 2024
Black points: 437
Disputed amount: €800
Safety Index 4.5 Low
Our verdict No reaction policy

HugoBets Casino - Player's account has been closed and winnings confiscated.

Unresolved Submitted: 13 Aug 2024
Black points: 97
Disputed amount: €889
Safety Index 4.1 Low
Our verdict No reaction policy

Love Casino - Player’s account closure request remains unaddressed.

Unresolved Submitted: 12 Aug 2024
Black points: 458
Disputed amount: €3,000
Safety Index 0.7 Very low
Our verdict No reaction

Shangri La Casino - Player's account has been closed without reason.

Unresolved Submitted: 12 Aug 2024
Black points: 393
Disputed amount: €650
Safety Index 5.8 Below average
Our verdict Unreasonable excuse

Primebetcasino - Player's withdrawal is delayed and funds are being withheld.

Unresolved Submitted: 12 Aug 2024
Black points: 75,254
Disputed amount: $37,627
Safety Index 0.0 Very low
Our verdict No reaction

TedCasino - Player’s winnings have been confiscated.

Unresolved Submitted: 10 Aug 2024
Black points: 1,185
Disputed amount: £5,600
Safety Index 4.9 Low
Our verdict No reaction policy

SpinLand Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 09 Aug 2024
Black points: 236
Disputed amount: £1,000
Safety Index 2.2 Very low
Our verdict No reaction policy

LuckyMax Casino - Player's account closure and refund request is delayed.

Unresolved Submitted: 08 Aug 2024
Black points: 329
Disputed amount: €1,870
Safety Index 0.2 Very low
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