HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44515Opened941Not solved5577Solved12558Rejected25439
Active filters: Casino:
Clear all filters
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 64
Disputed amount: £160

Golden Lady Casino - The player's withdrawal is delayed.

Golden Lady Casino
Safety Index:Low Submitted: 23 May 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 62
Disputed amount: 2,000 kr

Scatterhall Casino - Player's deposits are withheld.

Scatterhall Casino
Safety Index:Very low Submitted: 23 May 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 105
Disputed amount: €1,000

Viggoslots Casino - Player's account has been blocked.

Viggoslots Casino
Safety Index:Above average Submitted: 22 May 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 50
Disputed amount: 270 R$

Lucky-bet.me Casino - Player's withdrawal seems to be delayed.

Lucky-bet.me Casino
Safety Index:Low Submitted: 22 May 2023
Unresolved Our verdict

No reaction policy, good regulator

Black points: 122
Disputed amount: €900

Tournaverse Casino - Player’s account got closed.

Tournaverse Casino
Safety Index:Below average Submitted: 22 May 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 734
Disputed amount: 533,658 INR

K9Win Casino - Player’s struggling to complete account verification.

K9Win Casino
Safety Index:Below average Submitted: 21 May 2023
Unresolved Our verdict

No reaction, good regulator

Black points: 225
Disputed amount: Can$900

Karamba Casino - Player's account was blocked.

Karamba Casino
Safety Index:High Submitted: 21 May 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 128
Disputed amount: €490

Mr Sloty Casino - The player's withdrawal is delayed.

Mr Sloty Casino
Safety Index:Very low Submitted: 21 May 2023
Unresolved Our verdict

No reaction, passive regulator

Black points: 452
Disputed amount: €800

Bet Neto Casino - The player's withdrawal is delayed.

Bet Neto Casino
Safety Index:Very low Submitted: 21 May 2023
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 89
Disputed amount: €294

Spinpirate Casino - Player’s winnings haven’t been received yet.

Spinpirate Casino
Safety Index:Very low Submitted: 20 May 2023
Show more complaints (+10)
Showing 2,171 - 2,180 of 5,577 complaints
1...217 218 219...558
Go to pageof 558 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news