HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,249Opened1,007Unresolved4,893Resolved12,007Rejected20,342
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

Parimatch Casino CA - Player’s requests to close account ignored.

Unresolved Submitted: 25 Jun 2024
Black points: 1,486
Disputed amount: C$6,500
Safety Index:Below average
Our verdict Insufficient evidence from casino

Mr Big Wins Casino - Player’s account has been suspended after delayed withdrawals.

Unresolved Submitted: 25 Jun 2024
Black points: 21,711
Disputed amount: £17,000
Safety Index:Very low
Our verdict No reaction policy

Superb Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 24 Jun 2024
Black points: 384
Disputed amount: £2,000
Safety Index:Very low
Our verdict Not enforced T&Cs

X7 Casino - Player’s winnings were confiscated due to unwanted bonus funds.

Unresolved Submitted: 24 Jun 2024
Black points: 450
Disputed amount: $3,000
Safety Index:Low
Our verdict No reaction policy

Neonix Casino - Player requests refund due to self-exclusion breach.

Unresolved Submitted: 23 Jun 2024
Black points: 40
Disputed amount: ??
Safety Index:Low
Our verdict No reaction policy

SlotMonster Casino - Player’s funds are confiscated.

Unresolved Submitted: 23 Jun 2024
Black points: 265
Disputed amount: €1,380
Safety Index:Very low
Our verdict No reaction

Infiniwin Casino - Player’s account has been blocked, withdrawal delayed.

Unresolved Submitted: 23 Jun 2024
Black points: 521
Disputed amount: 5,000 RM
Safety Index:Very low
Our verdict No reaction

Milyar Casino - Player’s refund request ignored by casino.

Unresolved Submitted: 22 Jun 2024
Black points: 100
Disputed amount: €30
Safety Index:Below average
Our verdict No reaction policy

BetFoxx Casino - Player's self-exclusion request ignored by casino.

Unresolved Submitted: 22 Jun 2024
Black points: 344
Disputed amount: €2,000
Safety Index:Very low
Our verdict No reaction

Incognito Casino - Player’s winnings are delayed, and account is closed.

Unresolved Submitted: 22 Jun 2024
Black points: 1,366
Disputed amount: £3,300
Safety Index:Very low
Show more complaints (+10)
Showing 2,171 - 2,180 of 4,893 complaints
1...217 218 219...490
Go to pageof 490 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.