HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,249Opened1,007Unresolved4,893Resolved12,007Rejected20,342
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

Solcasino.io - Player’s account closure request ignored despite gambling addiction.

Unresolved Submitted: 21 Jun 2024
Black points: 338
Disputed amount: 4.188 ◎
Safety Index:Below average
Our verdict No reaction

Lucky Mister Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 21 Jun 2024
Black points: 1,855
Disputed amount: €6,000
Safety Index:Very low
Our verdict No reaction policy

GoldenLion.bet Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 21 Jun 2024
Black points: 142
Disputed amount: £484
Safety Index:Very low
Our verdict No reaction

Betbord Casino - Player’s verification is delayed.

Unresolved Submitted: 20 Jun 2024
Black points: 347
Disputed amount: 584 USD₮
Safety Index:Below average
Our verdict No reaction

Stellare Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 20 Jun 2024
Black points: 2,168
Disputed amount: €7,500
Safety Index:Very low
Our verdict No reaction

Slotsmines Casino - Player’s winnings were capped.

Unresolved Submitted: 20 Jun 2024
Black points: 381
Disputed amount: €1,300
Safety Index:Above average
Our verdict No reaction

Avengers80 Casino - Player’s winnings are confiscated.

Unresolved Submitted: 19 Jun 2024
Black points: 321
Disputed amount: A$800
Safety Index:Very low
Our verdict Against fair gambling

Raze Casino - Player's winnings were confiscated due to bonus game restrictions.

Unresolved Submitted: 18 Jun 2024
Black points: 82
Disputed amount: 1,620 USD₮
Safety Index:Below average
Our verdict No reaction

Party Poker Casino DK - PartyPoker refuses to release self-excluded player's winnings.

Unresolved Submitted: 18 Jun 2024
Black points: 735
Disputed amount: 24,761 kr.
Safety Index:Above average
Our verdict No reaction

AB33 Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 18 Jun 2024
Black points: 3,135
Disputed amount: 65,000 RM
Safety Index:Very low
Show more complaints (+10)
Showing 2,181 - 2,190 of 4,893 complaints
1...218 219 220...490
Go to pageof 490 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.