HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,392Opened791Unresolved5,648Resolved13,395Rejected22,558
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

DeeSpin Casino - Player's winnings have been confiscated.

Unresolved Submitted: 09 Jul 2026
Black points: 154
Disputed amount: A$700
Safety Index 3.5 Low
Our verdict Uncertain case

Luckygem Casino - Player's balance has been confiscated.

Unresolved Submitted: 09 Jul 2026
Black points: 1,577
Disputed amount: €12,000
Safety Index 1.8 Very low
Our verdict No reaction

Millioner Casino - Player demands full refund after account closure.

Unresolved Submitted: 09 Jul 2026
Black points: 596
Disputed amount: €1,108
Safety Index 5.9 Below average
Our verdict No reaction

Hidden Jack Casino - Player's account has been closed and winnings confiscated.

Unresolved Submitted: 09 Jul 2026
Black points: 1,399
Disputed amount: €3,752
Safety Index 1.8 Very low
Our verdict Against fair gambling

Betty Wins Casino - Player's winnings are confiscated.

Unresolved Submitted: 09 Jul 2026
Black points: 1,100
Disputed amount: $2,200
Safety Index 8.4 High
Our verdict No reaction

Belabet Casino - Player's withdrawal is delayed due to potential casino closure.

Unresolved Submitted: 09 Jul 2026
Black points: 1,121
Disputed amount: €2,732
Safety Index 5.6 Below average
Our verdict No reaction policy

Maximalbet Casino - Player's withdrawal is delayed.

Unresolved Submitted: 08 Jul 2026
Black points: 259
Disputed amount: €1,250
Safety Index 0.4 Very low
Our verdict No reaction policy

Gorilla Wins Casino - Player's withdrawal is delayed.

Unresolved Submitted: 08 Jul 2026
Black points: 164
Disputed amount: £570
Safety Index 1.1 Very low
Our verdict No reaction policy

Orozino Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 08 Jul 2026
Black points: 57
Disputed amount: €390
Safety Index 3.5 Low
Our verdict No reaction policy

BetNjet Casino - Player’s self-exclusion request is delayed.

Unresolved Submitted: 08 Jul 2026
Black points: 40
Disputed amount: ??
Safety Index 3.6 Low
Show more complaints (+10)
Showing 121 - 130 of 5,648 complaints
1...12 13 14...565
Go to pageof 565 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.