HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,444Opened815Unresolved5,655Resolved13,406Rejected22,568
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

KingPalace Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 17 Dec 2025
Black points: 180
Disputed amount: €1,109
Safety Index 6.0 Below average
Our verdict Against fair gambling

Maxbit Casino - Player’s account has been closed.

Unresolved Submitted: 17 Dec 2025
Black points: 17
Disputed amount: $50
Safety Index 7.2 Fresh casino
Our verdict No reaction policy

Mad Casino - Player’s winnings were confiscated.

Unresolved Submitted: 17 Dec 2025
Black points: 148
Disputed amount: €1,500
Safety Index 1.7 Very low
Our verdict No reaction policy

Mr. Thrills Casino - Player’s withdrawal request was cancelled.

Unresolved Submitted: 17 Dec 2025
Black points: 334
Disputed amount: £1,564
Safety Index 0.5 Very low
Our verdict No reaction policy

Pigmo Casino - Player’s account was closed and winnings were withheld.

Unresolved Submitted: 17 Dec 2025
Black points: 460
Disputed amount: $3,300
Safety Index 5.1 Below average
Our verdict No reaction

INZ9 Casino - Player’s winnings confiscated.

Unresolved Submitted: 17 Dec 2025
Black points: 199
Disputed amount: 1,100 RM
Safety Index 0.6 Very low
Our verdict No reaction policy

Aladdins Gold Casino - Player’s winnings delayed.

Unresolved Submitted: 16 Dec 2025
Black points: 53
Disputed amount: €350
Safety Index 0.7 Very low
Our verdict No reaction

Howl Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 16 Dec 2025
Black points: 73
Disputed amount: $175
Safety Index 9.0 Very high
Our verdict No reaction

Lavish Luck Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 16 Dec 2025
Black points: 100
Disputed amount: $51
Safety Index 8.3 High
Our verdict Failed self-exclusion

TrueLuck Casino - Player’s account closure request is ignored.

Unresolved Submitted: 15 Dec 2025
Black points: 3,524
Disputed amount: €6,000
Safety Index 1.7 Very low
Show more complaints (+10)
Showing 1,271 - 1,280 of 5,655 complaints
1...127 128 129...566
Go to pageof 566 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.