HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,712Opened883Unresolved5,287Resolved12,802Rejected21,740
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

YYPG Casino - Player's account has been closed due to suspicion.

Unresolved Submitted: 04 Sep 2025
Black points: 172
Disputed amount: Mex$11,000
Safety Index 3.7 Low
Our verdict No reaction

Slot7 Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 04 Sep 2025
Black points: 3,342
Disputed amount: €13,000
Safety Index 4.7 Low
Our verdict No reaction policy

Hello Fortune Casino - Player believes that their withdrawal has been delayed.

Unresolved Submitted: 04 Sep 2025
Black points: 262
Disputed amount: £1,100
Safety Index 1.2 Very low
Our verdict No reaction policy

Wino Casino - Player's winnings have been confiscated.

Unresolved Submitted: 04 Sep 2025
Black points: 1,229
Disputed amount: £10,000
Safety Index 2.2 Very low
Our verdict No reaction policy

ShinyWilds Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 04 Sep 2025
Black points: 685
Disputed amount: €5,000
Safety Index 4.1 Low
Our verdict No reaction

BucksJet Casino - Player's winnings have been confiscated.

Unresolved Submitted: 04 Sep 2025
Black points: 369
Disputed amount: $649
Safety Index 6.0 Below average
Our verdict No reaction policy

Gorilla Wins Casino - Player's withdrawal has been delayed and canceled.

Unresolved Submitted: 03 Sep 2025
Black points: 210
Disputed amount: £800
Safety Index 2.1 Very low
Our verdict No reaction policy

Bety Casino - Player believes that their withdrawal has been delayed.

Unresolved Submitted: 03 Sep 2025
Black points: 1,048
Disputed amount: €9,201
Safety Index 4.6 Low
Our verdict No reaction

Winningz Casino - Player's deposit has been canceled.

Unresolved Submitted: 03 Sep 2025
Black points: 203
Disputed amount: €238
Safety Index 4.5 Low
Our verdict Failed self-exclusion

TrueLuck Casino - Player's account remains open despite self-exclusion request.

Unresolved Submitted: 02 Sep 2025
Black points: 1,746
Disputed amount: €3,000
Safety Index 1.9 Very low
Show more complaints (+10)
Showing 1,271 - 1,280 of 5,287 complaints
1...127 128 129...529
Go to pageof 529 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.