Mirka is a Casino Analyst and Complaint Specialist at Casino Guru. Her role involves adding new casinos to our database, ensuring website information is accurate, and addressing player complaints. During university, Mirka gained experience in administration, starting in a small company and later mov...
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Mirka D.
Author
Mirka Dubasova
Casino Analyst & Complaint Specialist
Mirka is a Casino Analyst and Complaint Specialist at Casino Guru. Her role involves adding new casinos to our database, ensuring website information is accurate, and addressing player complaints. During university, Mirka gained experience in administration, starting in a small company and later mov...
Company focuses on sports betting rather than the casino
Games
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Game providers
Show all
(29)
Game providers (29)
Payment methods
Show all
(18)
Payment methods (18)
Transaction limits
Withdrawal limits
R10,000,000
per month
Win limits
Unknown
Language options
Website
Available in
1 language
English
All languages (1)
English
Live chat
Available in
1 language
English
All languages (1)
English
Customer support:
Available in
1 language
English
All languages (1)
English
Licensing authorities
South Africa9-2-1-09658
Verified
Casino screenshots
Betway Casino Review
Here is what we found when we reviewed Betway Casino. Our experts used our casino review methodology to check what the casino gets right and where it could do more. Every key factor (the casino's Terms and Conditions, licenses, player complaints, support, and limits) was considered by our team. This helped them work out how safe and legit this casino is.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Betway Casino has an Above average Safety Index of 7.2, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Read our Betway Casino review to discover more about this casino and decide whether it is a suitable option for you.
Is Betway Casino fair and safe? Safety Index explained
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Betway Casino, we meticulously evaluated and analyzed the Terms and Conditions of Betway Casino. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.
According to our approximate calculation or collected information, Betway Casino is a very large online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
We did not find Betway Casino on any relevant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All of that, together with other factors considered in our review, has resulted in Betway Casino having a Safety Index of 7.2, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.
Note: According to our records, Betway Casino is related to 112 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Betway Casino.
Betway Casino T&Cs
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Betway Casino to be unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Betway Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 41 complaints directly about this casino in our database, as well as 331 complaints about other casinos related to it. Because of these complaints, we've given this casino 22,960 black points in total, out of which 16,208 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Betway Casino
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Betway Casino has a Mixed User feedback score based on the 11 user reviews in our database. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Betway Casino company information and licenses
Betway Casino belongs to Raging River Trading (Pty) Ltd and has estimated yearly revenues over $100,000,000. This makes it a very big online casino on our scale.
Betway Casino is licensed by regulatory authorities in South Africa.
About payment methods and win and withdrawal limits
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
ZAR 10,000,000 per month
No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at Betway Casino.
Language
Website
Customer support
Live chat
English
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at Betway Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Betway Casino has a good customer support based on the responses we have received during our testing.
Betway Casino casino games and slots
You can play these types of games at Betway Casino: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 29 casino game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, Ezugi, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Betgames, Leap Gaming, Smartsoft Gaming, Turbo Games, Split the Pot, Apollo Games, Spribe, Kiron Interactive, Golden Race, Games Global, OnAir Entertainment, Light & Wonder, EGT Digital, Betway Casino, Bitville Gaming.
Bonuses and codes offered by Betway Casino
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
Our database presently holds 2 bonuses from Betway Casino:
10 FREE SPINS on 12 Masks of Fire Drum Frenzy
10 FREE SPINS on Aviator
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
Browse all bonuses offered by Betway Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
User reviews of Betway Casino
This is a place to share experience with Betway Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Hello gamers, still feel mixed about this one, here my updated take, just over a year using Betway
Mixed feelings here. Been using betway for over a year, excellent customer service managers, deposits have been a bit glitchy lately but work eventually, vouchers also have some occasional errors and errors communicating with your wallet during gaming. The overall is truly great, I've had some fair wins, though few and far between lol. My issue is the game payout on slots, I've played the exact same games and won so much more money! A malta based online casino literally paid back 97% of my deposits and legit big wins. Eg I once won 15k from an 800 rand deposit. Betway has taken allot more than I've won, to the Betway reply team, please don't bother with your take a break scripted response, we know there's a risk of losing when gambling but you really don't win much on this site. The Malta online casino ha shut down and the sister sites unfortunately do not allow customers from South Africa and that was the reason I joined Betway as a local casino you'd think it would be better. So players be extra careful regular online slots rtps etc don't seem to apply here and if you get a rare big win on the slots, take it and run! It seems like the more popular the site gets the less you win. Not sure how I feel about it yet but don't bet on getting much back and understand that you're more likely to lose than to win, play wisely!
Previous Review
Not the best navigation on the website version (there is an app version available), deposis are fairly quick and there are a few options to choose from. Gaming was so disappointing on this site! I am stunned, I played a few games on the web version that I have played on the online casino sites and the win amounts are few and far between, when you do win the amounts are not high at all. I don't believe the RTPs are legit in the slots purely because I've won much higher amounts of the exact same game on other online casino sites. I'd look for an alternative as this one seems to be very draining financially. Be aware!
Sports betting seems to be a winner based on many reviews I've read, no first hand experience on my side though
Amazing account managers
Faster payouts
Various deposit options
Some great slot promotions
People seem to love aviator and do win more than slots
It is a site that offers entertainment but with very few possibilities of winning, sometimes the game restarts, I have been there for several months and I have only won once or twice.
Es un sitio que ofrece entretenimiento pero con muy pocas posibilidades de ganancia, en ocasiones el juego se reinicia, llevo varios meses y solo he ganado una o dos veces.
Have been with betway for about 4 years... been good up to about 6 months ago....now can NEVER get hold of live support at any hour of the day and no returned emails, only ever their chatbot which is no help at all...
They offer fantastic bonuses and promotions that give you more value for your money. I've taken advantage of their welcome bonus and weekly promotions, which have helped me extend my playtime and increase my chances of winning.
This was one of the first places I started to play online. They used to have high RTP and TV their daily prize wheel was awesome! Something has changed, though. The prize wheel is always a loss and it's nearly impossible to reach live support. When you finally do reach someone, they're dismissive of your concerns and don't listen to what you're saying. Eventually, they'll tell you to contact their email support, to which you'll get a reply saying that the email address is no longer actively monitored.
Right now it is happening to me, although since yesterday, the reels do not stop turning and do not stop, always when it gives a prize or you are winning something. , until they have kept the prize. The slot hasn't remembered it anymore... apart from the bonuses and free spins, the slots don't give anything... this happens in .es ..... manipulation of the servers, clearly.
Ahora mismo me esta pasando,aunque desde ayer,no dejan de girar los rodillos y no paran,siempre cuando da algun premio o estas ganando algo.y te hacen reniciar.. en un slot teniendo premio me lan cerrado continuamente con premios,luego recuperaba,hasta que se han quedado el premio. ya no lo ha recordado la slot...aparte de los bonos y tiradas free,de los slots no dan nada...esto pasa en .es .....manipulacion de los servidores,claramente .
what is the visa worth
que vale la visa
slots almost never pay in prizes, for one that gives a normal prize in prizes. then you leave the double so that they give you in another
las slots no pagan en premios casi nunca,por una que da un premio normal en premios. luego te dejas el doble para que te den en otra
Hello I wanted to report as already said to the manager who had contacted me to offer me a cash bonus (bonus) that a player does not expect fixed patterns every time he plays, I personally do not play high bets but when I win something I try but the result of the winnings does not change two bonuses taken at 4 euros and the payout is like I took it at 20 cents and this has happened to me more than once (many times) however the payment engine of this casino as in others is so, and that there we play to do? what I want to advise is not to play and if you notice a fixed pattern just take it.
Buongiorno volevo segnalare come gia detto al responsabile che mi aveva contattato per offrirmi un bonus in denaro (bonus ) che un giocatore non si aspetta schemi fissi ogni volta che gioca , io personalmente non gioco a bet alti ma quando vinco qualcosa ci provo ma il risultato delle vincite non cambia due bonus presi a 4 euro e la vincita è come lo prendessi a 20 centesimi e questo mi è accaduto piu di una volta (tante volte) comunque il motore di pagamento di questo casino come in altri è cosi , e che ci giochiamo a fare ? quello che voglio consigliare è di non giocare e se notate un schema fisso prelevare e basta.
one of the best sportsbooks on the internet very good casino..few providers, lots of jackpot games..must win jackpot relatively winnable
micro stakes freebets , live odss
hard to find customer service live chat..if ist even available at that time
Safety Index explained
Safety Index of Betway Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betway Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.2/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a short period of time (3 to 6 months).
Unfair terms and conditions
Common bonus hunting strategies may be seen as a serious T&C violation
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Casino voids gaming account balances after less than 6 months of account inactivity
T&C copied from the casino's website (in English):
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Complaints about Betway Casino and related casinos
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