Natalia is a recent university graduate, and working for Casino Guru's casino analyst team is her first full-time job. Before that, she worked part-time while still attending a university either as an administrative assistant, tutor, gardener, or bookseller. Natalia loves reading, and that might be ...
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Natalia J.
Author
Natalia Janechova
Casino Analyst
Natalia is a recent university graduate, and working for Casino Guru's casino analyst team is her first full-time job. Before that, she worked part-time while still attending a university either as an administrative assistant, tutor, gardener, or bookseller. Natalia loves reading, and that might be ...
To help you decide about Topacio Casino, our expert team did a full review. We used our casino review methodology to check its best features and any areas that need work. Our team verified the casino's licenses, Terms and Conditions, player complaints, support, and limits. They used these key points to score this casino from safe and secure to a possible scam.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Our review gave Topacio Casino an Above average Safety Index of 6.7. It is a fair choice, but better options are available. Keep reading our Topacio Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index of Topacio Casino – Is it fair and safe?
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Topacio Casino review, we extensively examined and analyzed the Terms and Conditions of Topacio Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.
According to our approximate calculation or collected information, Topacio Casino is a small to average-sized online casino. In proportion to its size, it has received complaints with a high total value of disputed winnings. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
Based on our findings, no important casino blacklists feature Topacio Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All in all, when combined with other factors that come into play in our review, Topacio Casino has landed an Above average Safety Index of 6.7. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.
Note: According to our records, Topacio Casino is related to 1 other online casino. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Topacio Casino. They had a positive effect.
Terms and Conditions of Topacio Casino
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Topacio Casino to be somewhat unfair.
Note: You can find our specific findings from the T&Cs review by clicking here.
Player complaints regarding Topacio Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 1 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 473 black points in total, out of which 178 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Topacio Casino
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected a review from one player, Topacio Casino does not have a User satisfaction score yet. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Licenses and company information
Topacio Casino is owned by Elevex Group Ltd, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
Topacio Casino is licensed by Anjouan Gaming in Comoros.
Payment options, withdrawal limits and win limits
Topacio Casino supports 19 deposit methods. This includes: Bitcoin (BTC), Bank transfer, Tigo, QR code payment, DAVIPLATA, Bre-B, Ethereum (ETH), Tron (TRX), Tether (USDT), USD Coin (USDC), Naranja X, Mercado Pago, PSE - Pago Seguros En Linea, Bancolombia, PLIN, NEQUI, Mach, Yape, WebPay.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 10,000 per month
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. The options available at Topacio Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Spanish
24/7
Spanish
24/7
Spanish
24/7
Spanish
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Topacio Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Topacio Casino as average.
Slots and casino games at Topacio Casino
Players can enjoy these types of casino games at Topacio Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 79 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Playson, Amatic, Evoplay, Ezugi, BGaming, Endorphina, Habanero, Red Rake Gaming, Spinomenal, Booming Games, Belatra Games, Relax Gaming, 7777 gaming, GMW (Game Media Works), Smartsoft Gaming, Turbo Games, Slotopia, Amigo Gaming, Spinmatic, Aviatrix, Spribe, JDB Gaming, Flatdog, Spinthon, King Midas (Kingmaker), Mascot Gaming, Vivo Gaming, Onlyplay, Amusnet, JACKTOP Live Dealer, PG Soft (Pocket Games Soft), Reel Play, Salsa Technology, AdvantPlay, Gaming Corps, Ela Games, 100HP Gaming, Pascal Gaming, Askmeslot, Aviator Studio, Max Win Gaming, Fugaso, Olympic Studio, Felix Gaming, Fa Chai Gaming, YeeBet Gaming, Skywind Group, Yellow Bat, Caleta Gaming, Live Vegas, Retro Gaming, Gamzix, 3 Oaks Gaming, 1Fün, Creed Roomz, InOut, Winfinity, Apex Gaming, Vibra Gaming, Triple Cherry, 7Mojos, EURASIAN (EA) Gaming, Hacksaw Gaming, Print Studios, Ruby Play, Ka Gaming.
Topacio Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
Unfortunately, we currently do not have any bonus offers from Topacio Casino in our database.
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Owner
Elevex Group Ltd
Operator
Elevex Group Ltd
Established
2025
Estimated annual revenues
< $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Topacio Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small casinoSmall to medium group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Topacio Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14
Not Available: 1
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by Topacio Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by Topacio Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(19)
Payment methods (19)
Transaction limits
Withdrawal limits
€10,000
per month
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
USDARSBOBCLPCOPMXNPEN
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
5 languages
EnglishSpanishSpanishSpanishSpanish
All languages (5)
English
Spanish
Spanish
Spanish
Spanish
Live chat
Available in
4 languages
SpanishSpanishSpanishSpanish
All languages (4)
Spanish
Spanish
Spanish
Spanish
Customer support:
Available in
4 languages
SpanishSpanishSpanishSpanish
All languages (4)
Spanish
Spanish
Spanish
Spanish
Live chat rating
Subpar
Average response time: Instant
Based on 2 tests
Date and tester
Response time
Rating
16 Jun 2026
Natalia J.
Instant
Subpar
09 May 2025
Natalia B.
Not measured
Subpar
User reviews
User reviews of Topacio Casino
This is a place to share experience with Topacio Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 1 user
Very positivePositiveNeutralNegativeVery negative
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Write a review
Casino Guru
We want players to understand gambling.
• 8 months ago
The deposit process is simple, there are several ways to deposit and many games, but that's the only good thing. It's the opposite when you want to withdraw your winnings. There are many problems and lies, mostly to waste your time and make people want to bet their winnings and ultimately lose them. I would not recommend this casino.
El proceso de deposito es sencillo,varias forma de depositar y muchos juegos,pero eso lo unico bueno,todo lo contrario al querer retirar las ganancias,muchos problemas,muchas mentiras mas que nada para hacer perder el tiempo y las personas les gane el deseo de querer apostar sus ganancias y finalmente perderla,no recomendaria este casino
Many games, just that.
Muchos juegos,solo eso
Consecutive rejections
Rechazos consecutivos
They don't let you withdraw your money completely.
No te dejan retirar tus dinero completamente
Withdrawals of money in parts
Retiros de dinero por partes
Chat not capable of solving real problems
Chat no capacitado para resolver los verdaderos problemas
Only crypto withdrawals since they eliminated the bank transfer withdrawal option without notice.
Solo retiros por cryptos ya que eliminaron la opcion de retiro por transferencia bancaria sin aviso
They don't answer emails even if it's an emergency.
No responden correos aunque sea una emergencia
Many complaints in various forums for acting in bad faith and malpractice
Muchas quejas en varios foros por actuar de mala fe y mala practica
Discussion
Topacio Casino discussion
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