HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,514Opened1,046Unresolved4,777Resolved11,752Rejected19,939
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Turbico Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 14 Oct 2023
Disputed amount: €255
Safety Index:High
Our verdict Case closed

Onedun Casino - Player protests additional turnover requirement for withdrawal.

Resolved Submitted: 14 Oct 2023
Disputed amount: €52
Safety Index:High
Our verdict Case closed

IviBet Casino - Player faced repeated delays in withdrawal due to extended verification process.

Resolved Submitted: 13 Oct 2023
Disputed amount: C$604
Safety Index:Above average
Our verdict Case closed

MrPacho Casino - Player’s account closed due to supposed violation of terms.

Resolved Submitted: 13 Oct 2023
Disputed amount: €500
Safety Index:Very high
Our verdict Case closed

Powbet Casino - Player is struggling with delayed Apple Pay withdrawal.

Resolved Submitted: 13 Oct 2023
Disputed amount: €2,000
Safety Index:Very high
Our verdict Case closed

BluVegas Casino - Delayed withdrawal of earnings causes concern for player.

Resolved Submitted: 13 Oct 2023
Disputed amount: €21,114
Safety Index:Low
Our verdict Case closed

Vulkan Vegas Casino - Player's account has been closed during KYC process.

Resolved Submitted: 12 Oct 2023
Disputed amount: €35
Safety Index:Very high
Our verdict Case closed

Casiqo Casino - Player unable to access account and retrieve deposit.

Resolved Submitted: 12 Oct 2023
Disputed amount: €60
Safety Index:High
Our verdict Case closed

Lucky Crypto Casino - Delayed withdrawal in virtual currency for the player.

Resolved Submitted: 12 Oct 2023
Disputed amount: $500
Safety Index:Below average
Our verdict Case closed

Vulkan Vegas Casino - Player’s account blocked without explanation.

Resolved Submitted: 12 Oct 2023
Disputed amount: €38
Safety Index:Very high
Show more complaints (+10)
Showing 7,851 - 7,860 of 11,752 complaints
1...785 786 787...1,176
Go to pageof 1,176 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.