HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,695Opened887Unresolved5,284Resolved12,793Rejected21,731
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Mega Dice Casino - Player faces withdrawal errors after account verification.

Resolved Submitted: 14 Feb 2025
Disputed amount: $12,000
Safety Index 4.0 Low
Our verdict Case closed

Cashed Casino - Player's withdrawal has been delayed.

Resolved Submitted: 14 Feb 2025
Disputed amount: C$750
Safety Index 8.3 High
Our verdict Case closed

Basebet Casino - Player's withdrawal is delayed due to technical issues.

Resolved Submitted: 14 Feb 2025
Disputed amount: 1,061 USD₮
Safety Index 3.5 Low
Our verdict Case closed

Bizzo Casino - Player's withdrawal is delayed and account at risk.

Resolved Submitted: 14 Feb 2025
Disputed amount: €4,000
Safety Index 7.5 Above average
Our verdict Case closed

Pledoo Casino - Player’s winnings are confiscated and account is blocked.

Resolved Submitted: 14 Feb 2025
Disputed amount: €1,950
Safety Index 8.8 High
Our verdict Case closed

Kingmaker Casino - Player requests refund after account reopening.

Resolved Submitted: 14 Feb 2025
Disputed amount: €130
Safety Index 3.6 Low
Our verdict Case closed

Voodoo Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 14 Feb 2025
Disputed amount: A$2,148
Safety Index 7.7 Above average
Our verdict Case closed

Bankonbet Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 14 Feb 2025
Disputed amount: 2,150 CHF
Safety Index 8.3 High
Our verdict Case closed

Legiano Casino - Player's withdrawal has been sent to a wrong account.

Resolved Submitted: 14 Feb 2025
Disputed amount: €700
Safety Index 8.5 High
Our verdict Case closed

MrPunter Casino - Player claims that payment has been delayed.

Resolved Submitted: 14 Feb 2025
Disputed amount: €1,500
Safety Index 8.1 High
Show more complaints (+10)
Showing 5,641 - 5,650 of 12,793 complaints
1...564 565 566...1,280
Go to pageof 1,280 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.