HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,173Opened928Unresolved5,204Resolved12,623Rejected21,418
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

SpinGreen Casino - Player's withdrawal is delayed.

Resolved Submitted: 24 Oct 2025
Disputed amount: €478
Safety Index 6.4 Below average
Our verdict Case closed

Xon Bet Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 24 Oct 2025
Disputed amount: 9,400 zł
Safety Index 4.4 Low
Our verdict Case closed

Tucan Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 24 Oct 2025
Disputed amount: £1,600
Safety Index 4.5 Low
Our verdict Case closed

Slotuna Casino - Player’s withdrawal has been canceled without explanation.

Resolved Submitted: 24 Oct 2025
Disputed amount: NZ$1,000
Safety Index 8.5 High
Our verdict Case closed

TrueLuck Casino - Player requests account closure but is ignored.

Resolved Submitted: 23 Oct 2025
Disputed amount: ??
Safety Index 1.9 Very low
Our verdict Case closed

Spinanga Casino - Player is facing a delayed withdrawal.

Resolved Submitted: 23 Oct 2025
Disputed amount: C$2,250
Safety Index 8.3 High
Our verdict Case closed

MrPunter Casino - Player is unable to access account for withdrawal.

Resolved Submitted: 23 Oct 2025
Disputed amount: €300
Safety Index 8.1 High
Our verdict Case closed

Romancasino - Player faces delayed withdrawals and repeated verification.

Resolved Submitted: 23 Oct 2025
Disputed amount: €518
Safety Index 8.1 High
Our verdict Case closed

SG Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 23 Oct 2025
Disputed amount: €800
Safety Index 8.5 High
Our verdict Case closed

ViperWin Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 23 Oct 2025
Disputed amount: €4,500
Safety Index 6.6 Fresh casino
Show more complaints (+10)
Showing 2,441 - 2,450 of 12,623 complaints
1...244 245 246...1,263
Go to pageof 1,263 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.