HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All45,729Opened940Not solved5,703Solved12,909Rejected26,177
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: A$1,453

BondiBet Casino - Player’s winnings from bonus play have been forfeited.

BondiBet Casino
Safety Index:Below average Submitted: 10 Nov 2019
Resolved Our verdict

Case closed

Disputed amount: $205

Casino Estrella - Player’s refund has been lost.

Casino Estrella
Safety Index:Above average Submitted: 09 Nov 2019
Resolved Our verdict

Case closed

Disputed amount: $70

SlotsandCasino - Player encountered problems with Bitcoin deposits.

SlotsandCasino
Safety Index:Above average Submitted: 08 Nov 2019
Resolved Our verdict

Case closed

Disputed amount: €1,120

BetAmo Casino - Player is experiencing difficulties requesting a withdrawal.

BetAmo Casino
Safety Index:Above average Submitted: 08 Nov 2019
Resolved Our verdict

Case closed

Disputed amount: €2,100

Jonny Jackpot Casino - Player is having difficulties withdrawing money to her MasterCard.

Jonny Jackpot Casino
Safety Index:Below average Submitted: 08 Nov 2019
Resolved Our verdict

Case closed

Disputed amount: 1,000 din

Slots Garden Casino - Player is having difficulties to complete the KYC.

Slots Garden Casino
Safety Index:Below average Submitted: 08 Nov 2019
Resolved Our verdict

Case closed

Disputed amount: A$250

Planet 7 OZ Casino - Player’s withdrawal delayed due to a long verification process.

Planet 7 OZ Casino
Safety Index:Below average Submitted: 07 Nov 2019
Resolved Our verdict

Case closed

Disputed amount: A$1,453

BondiBet Casino - Player’s winnings were cancelled.

BondiBet Casino
Safety Index:Below average Submitted: 07 Nov 2019
Resolved Our verdict

Case closed

Disputed amount: €210

PlayAmo Casino - Player is experiencing difficulties with the verification of her documents.

PlayAmo Casino
Safety Index:Above average Submitted: 07 Nov 2019
Resolved Our verdict

Case closed

Disputed amount: A$20,000

True Blue Casino - Player’s withdrawal is delayed.

True Blue Casino
Safety Index:Above average Submitted: 05 Nov 2019
Show more complaints (+10)
Showing 12,851 - 12,860 of 12,909 complaints
1...1,285 1,286 1,287...1,291
Go to pageof 1,291 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news