ZENBET Casino Review

Name: ZENBET Casino Review
Item: ZENBET Casino
Rating: 3.8
Author: Matej Novota

3.8/10Safety Index Low by Casino Guru

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Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Important (3)

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Payment methods

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Withdrawal limits

per month

€50,000

per day

€10,000

Owner Poder B.V.

Established 2020

Estimated annual revenues

< $1,000,000

Licensing Authorities

Curaçao (CEG) (Unverifiable)

OverviewBonusesUser reviews1Safety Index explainedDiscussion1Payment methods17

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (36 to 48 months).

Important: Win limit of €100,000 per day This casino has a win limit rule. You will not be able to win more than €100,000 per day.

Important: We could not verify the validity of this casino's license This casino has a license listed on its website, but we were not able to verify it. This means that the license might be fake.

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ZENBET Casino Review

We've thoroughly reviewed ZENBET Casino and gave it a Low Safety Index. This means we don't consider this casino to be a good option for most players. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because ZENBET Casino is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, ZENBET Casino is a smaller online casino revenue-wise. It's part of a group of related casinos. However, this group is still quite small even when evaluated as a whole. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

ZENBET Casino has an unverifiable license. We tried to check and verify the casino's license, but we were unable to do so. For this reason, we cannot be certain that the casino actually has this license.

We currently have 2 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 839 black points in total, out of which 699 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

There are also some unfair Bonus Terms and Conditions, which might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Warning: ZENBET Casino has a €100,000 daily total win limit. This means that the sum of your wins in one day (not factoring in your losses), can't be higher than €100,000. If you win more, you will not get the money exceeding the limit. We consider any win limit to be extremely unfair to players, which is why we penalize any casino that has implemented it, unless the win limit is enforced by third-party factors, such as local regulations.

Based on the information we've collected and assessed in our ZENBET Casino review, it has a Low Safety Index. We don't recommend playing at it and advise you to stay away from it.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (17)

Withdrawal limits

per month

€50,000

per day

€10,000

Games
Show all

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Language options

English website

All languages (14)

English customer support

All languages (14)

English live chat

All languages (14)

Game providers
Show all (39)
Game providers (39)

CASINO SCREENSHOTS

Positives

Casino accepts players from many countries
Live chat support is available 24/7
Mobile casino application for iOS and Android

Negatives

No responsible gambling tools
There is a maximum daily win limitation
Not all payment methods are available for all countries

Interesting facts

Small international casino
Monthly withdrawal limit depends on the chosen payment method

Author & Guarantor: Matej Novota Last updated: 29 Nov 2023 Anything incorrect or missing? Let me know

ZENBET Casino bonuses

Browse all bonuses offered by ZENBET Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of ZENBET Casino

This is a place to share experience with ZENBET Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

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Rated by 1 user

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Casino Guru

We want players to understand gambling.

11march2005

Advanced Novice

• 2 years ago

Hello everyone. Three days ago I decided to withdraw 35 $ from the bookmaker's office. According to the bookmaker's rules, they must withdraw the money within 3 days. 3 days have passed, but the money has not been credited to my account. The support service said that they had sent a request to clarify the situation. I asked: "When will there be an answer regarding the withdrawal of funds?" To which I received the answer: "The exact time of consideration of my request is unknown." I never received a letter clarifying my situation.

Safety Index of ZENBET Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of ZENBET Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low3.8/10

One of smaller casinos, based on our research and estimates

We consider the casino's T&Cs to be mostly fair

Not found on any relevant casino blacklist

Very high value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Warnings

Important: Win limit of €100,000 per day This casino has a win limit rule. You will not be able to win more than €100,000 per day.

Important: We could not verify the validity of this casino's license This casino has a license listed on its website, but we were not able to verify it. This means that the license might be fake.

Unfair terms and conditions

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (36 to 48 months).

Other factors

Operates with an unverifiable license
Low win limit: €100,000 / day (sum of all wins, wagers not subtracted)

Complaints about ZENBET Casino and related casinos (9)

9All0Opened4Not solved1Solved4Rejected

Complaints directly about ZENBET Casino

Unresolved Our verdict

No reaction, passive regulator

Black points: 100

Disputed amount: $95

The player's verification is delayed.

The player's verification started in May 2022. It is still ongoing. The complaint has been closed as 'unresolved' because the casino failed to reply and further cooperate in resolving the complaint. There was no progress even 1 month after the casino was notified about the player's complaint.

Player stopped responding

Disputed amount: ??

Player wishes to close her casino account.

The player from Greece would like to close her casino account. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 13 Oct 2021

Resolved Our verdict

Case closed

Disputed amount: €350

Player’s struggling to complete account verification.

The player from Poland is experiencing difficulties withdrawing their winnings due to ongoing verification. A few days after the complaint was submitted, the player was able to complete the verification process and receive the winnings.

Player stopped responding

Disputed amount: $35

Player’s withdrawal has been delayed.

The player from Russia is dissatisfied with the withdrawal process. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 26 Aug 2021

Unresolved Our verdict