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Our verdict Case closed

Fortune Clock Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 24 Mar 2020
Disputed amount: €200
Safety Index 5.2 Below average
Our verdict Case closed

Winorama Casino - Player’s trying to complete KYC verification.

Resolved Submitted: 22 Mar 2020
Disputed amount: €2,900
Safety Index 3.1 Very low
Our verdict Case closed

Slot Wolf Casino - Player’s winnings from bonus play have been voided.

Resolved Submitted: 21 Mar 2020
Disputed amount: €650
Safety Index 7.8 Above average
Our verdict Case closed

EgoCasino - Player’s withdrawals have been pending.

Resolved Submitted: 21 Mar 2020
Disputed amount: €220
Safety Index 4.3 Low
Our verdict Case closed

Kassu Casino - Player’s account has been closed after self-exclusion of another family member.

Resolved Submitted: 20 Mar 2020
Disputed amount: €75
Safety Index 7.1 Above average
Our verdict Publicity helped

Box 24 Casino - Player’s request for self-exclusion has been ignored.

Resolved Submitted: 20 Mar 2020
Black points: 128
Disputed amount: €6,000
Safety Index 3.5 Low
Our verdict Case closed

Casino Astral - Player’s questioning bonus wagering requirements.

Resolved Submitted: 19 Mar 2020
Disputed amount: €220
Safety Index 5.6 Below average
Our verdict Case closed

4KingSlots Casino - Player’s struggling to receive his bonus winnings.

Resolved Submitted: 18 Mar 2020
Disputed amount: €1,500
Safety Index 6.7 Above average
Our verdict Case closed

Panaché Casino - Player has been asked to provide documents for additional verification.

Resolved Submitted: 16 Mar 2020
Disputed amount: €1,200
Safety Index 8.2 High
Our verdict Case closed

Casoola Casino - Player’s deposit has disappeared.

Resolved Submitted: 16 Mar 2020
Disputed amount: £40
Safety Index 5.6 Below average
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