HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All45,884Opened977Not solved5,715Solved12,945Rejected26,247
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €4,500

Golden Reels Casino - Player is dissatisfied with withdrawal process.

Golden Reels Casino
Safety Index:Below average Submitted: 06 May 2020
Resolved Our verdict

Case closed

Disputed amount: A$200

Joka Room Casino - Player’s deposit has disappeared after game malfunctioning.

Joka Room Casino
Safety Index:Very low Submitted: 06 May 2020
Resolved Our verdict

Case closed

Disputed amount: €6,000

BetAmo Casino - Player’s struggling to complete account verification.

BetAmo Casino
Safety Index:Above average Submitted: 05 May 2020
Resolved Our verdict

Case closed

Disputed amount: ??

Slotzo Casino - Player doesn’t wish to receive promotional emails anymore.

Slotzo Casino
Safety Index:High Submitted: 05 May 2020
Resolved Our verdict

Case closed

Disputed amount: €600

Captain Spins Casino - Player’s withdrawal has been delayed.

Captain Spins Casino
Safety Index:Below average Submitted: 05 May 2020
Resolved Our verdict

Case closed

Disputed amount: ??

Interwetten Casino GR - Player’s experiencing some difficulties with this casino.

Interwetten Casino GR
Safety Index:High Submitted: 04 May 2020
Resolved Our verdict

Case closed

Disputed amount: €1,015

BronzeCasino - Player’s having difficulties to withdraw her money.

BronzeCasino
Safety Index:Very low Submitted: 04 May 2020
Resolved Our verdict

Case closed

Disputed amount: £500

Jackpot Village Casino - Plyer’s withdrawal has been delayed.

Jackpot Village Casino
Safety Index:Below average Submitted: 04 May 2020
Resolved Our verdict

Case closed

Disputed amount: €180

Big5Casino - Player’s having difficulties withdrawing her winnings.

Big5Casino
Safety Index:Below average Submitted: 04 May 2020
Resolved Our verdict

Case closed

Disputed amount: €500

Play Club Casino - Player’s withdrawal has been delayed.

Play Club Casino
Safety Index:Above average Submitted: 04 May 2020
Show more complaints (+10)
Showing 12,611 - 12,620 of 12,945 complaints
1...1,261 1,262 1,263...1,295
Go to pageof 1,295 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news