HomeComplaintsBlueLeo Casino - Player’s self-exclusion request wasn’t processed.

BlueLeo Casino - Player’s self-exclusion request wasn’t processed.

Resolved
Our verdict

Case closed

Amount: €220

BlueLeo Casino
Safety Index 6.5 Above average

Case summary

The player from Portugal tried to close the account due to gambling addiction, however, requests have been overlooked. It has been resolved.

Discussion
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Jdksk
Silver
pt
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4 years ago
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Kristina
Complaint Resolution Center Team Lead
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4 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
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silver
Jdksk
Silver
pt
Private
4 years ago
ptTranslationgb
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Kristina
Complaint Resolution Center Team Lead
Private
4 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
silver
Jdksk
Silver
pt
Private
4 years ago
ptTranslationgb
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Kristina
Complaint Resolution Center Team Lead
Private
4 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
silver
Jdksk
Silver
pt
Private
4 years ago
ptTranslationgb
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Viliam
former Casino Analyst & Complaint Specialist
Private
4 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Viliam
former Casino Analyst & Complaint Specialist
Private
4 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
BlueLeo Casino
Casino representative
Private
4 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Viliam
former Casino Analyst & Complaint Specialist
Private
4 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
silver
Jdksk
Silver
pt
Private
4 years ago
ptTranslationgb
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
silver
Jdksk
Silver
pt
Private
4 years ago
ptTranslationgb
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
BlueLeo Casino
Casino representative
Private
4 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Viliam
former Casino Analyst & Complaint Specialist
Private
4 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

BlueLeo Casino - Player’s self-exclusion request wasn’t processed.
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