HomeComplaintsBlueLeo Casino - Player’s self-exclusion request wasn’t processed.

BlueLeo Casino - Player’s self-exclusion request wasn’t processed.

Resolved
Our verdict

Case closed

Amount: €220

BlueLeo Casino
Safety Index:Above average

Case summary

The player from Portugal tried to close the account due to gambling addiction, however, requests have been overlooked. It has been resolved.

Discussion
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Jdksk
Silver
pt
Private
4 years ago
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Kristina
Complaint Resolution Center Team Lead
Private
4 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
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silver
Jdksk
Silver
pt
Private
4 years ago
ptTranslationgb
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Kristina
Complaint Resolution Center Team Lead
Private
4 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
silver
Jdksk
Silver
pt
Private
4 years ago
ptTranslationgb
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Kristina
Complaint Resolution Center Team Lead
Private
4 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
silver
Jdksk
Silver
pt
Private
4 years ago
ptTranslationgb
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Viliam
former Casino Analyst & Complaint Specialist
Private
4 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Viliam
former Casino Analyst & Complaint Specialist
Private
4 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
BlueLeo Casino
Casino representative
Private
4 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Viliam
former Casino Analyst & Complaint Specialist
Private
4 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
silver
Jdksk
Silver
pt
Private
4 years ago
ptTranslationgb
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
silver
Jdksk
Silver
pt
Private
4 years ago
ptTranslationgb
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
BlueLeo Casino
Casino representative
Private
4 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Viliam
former Casino Analyst & Complaint Specialist
Private
4 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

BlueLeo Casino - Player’s self-exclusion request wasn’t processed.
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