HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43977Opened862Not solved5513Solved12428Rejected25174
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: $430

High Country Casino - Player’s withdrawal has been delayed.

High Country Casino
Safety Index:Low Submitted: 10 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: €410

Stake7 Casino - Player’s account has been blocked.

Stake7 Casino
Safety Index:High Submitted: 10 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: A$10,000

Joka Room Casino - Player’s winnings have been sent to the wrong account.

Joka Room Casino
Safety Index:Very low Submitted: 10 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: €50

Europa Casino - Player’s deposit has never been credited to his casino account.

Europa Casino
Safety Index:Very high Submitted: 10 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: €98

Casumo Casino - Player’s deposit has never been credited to her casino account.

Casumo Casino
Safety Index:Below average Submitted: 09 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: $500

Wild Casino - Player has been accused of providing fake documents.

Wild Casino
Safety Index:Very low Submitted: 09 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: €3,500

Tsars Casino - Player’s account has been closed, winnings confiscated, and deposit refunded.

Tsars Casino
Safety Index:High Submitted: 09 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: €500

Casino Sieger - Player’s struggling to withdraw her bonus winnings.

Casino Sieger
Safety Index:Below average Submitted: 08 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: €1,200

Vulkan Vegas Casino - Player’s winnings have been confiscated.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 08 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: 80 лв

Efbet Casino - Player’s account has been closed due to the deposit sent from the 3rd party credit card.

Efbet Casino
Safety Index:Above average Submitted: 08 Jul 2020
Show more complaints (+10)
Showing 11,911 - 11,920 of 12,428 complaints
1...1191 1192 1193...1243
Go to pageof 1,243 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news