Our independent casino review team has taken a detailed look at CasinoVoila in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. CasinoVoila scored Low Safety Index of 4.1, implying a deficiency in fairness and safety as per our evaluation standards. Take a look at our full CasinoVoila review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Fairness and safety of CasinoVoila
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our CasinoVoila review, we carefully went through and inspected the Terms and Conditions of CasinoVoila. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
According to our approximate calculation or collected information, CasinoVoila is an average-sized online casino. In relation to its size, it has a high value of withheld winnings in complaints from players. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we know, no relevant casino blacklists include CasinoVoila. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All of that, together with other factors considered in our review, has resulted in CasinoVoila having a Safety Index of 4.1, which is a Low value. We advise players to avoid this casino and explore alternatives with a higher Safety Index.
Note: As far as we are aware, CasinoVoila is interconnected with 3 other online casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of CasinoVoila. The relationship between these casinos has led to a lower Safety Index than it would have been otherwise for this casino.
CasinoVoila Terms and Conditions
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of CasinoVoila to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about CasinoVoila
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 0 complaints directly about this casino in our database, as well as 19 complaints about other casinos related to it. Because of these complaints, we've given this casino 7,035 black points in total, out of which 7,035 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
CasinoVoila user feedback and reviews
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
So far, we have received only 2 player reviews of CasinoVoila, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
CasinoVoila company data and licenses
CasinoVoila is owned by Mountberg B.V. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
CasinoVoila has a gambling license issued by Curaçao Gaming Control Board in Curaçao.
Win and withdrawal limits, payment options
CasinoVoila accepts deposits via 10 payment methods. This includes: Skrill, Neteller, Mastercard, VISA, AstroPay, Wire-transfer, Flexepin, Cashlib, Dolcepay, MuchBetter.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
EUR 2,000 per week
No win limit
EUR 5,000 per month
USD 2,000 per week
USD 5,000 per month
NOK 18,000 per week
NOK 45,000 per month
CAD 2,000 per week
CAD 5,000 per month
CHF 2,000 per week
CHF 5,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. In the table below, you can see an overview of language options at CasinoVoila.
Language
Website
Customer support
Live chat
English
24/7
Spanish
German
French
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at CasinoVoila, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of CasinoVoila to be good.
CasinoVoila slots and casino games
CasinoVoila has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Other games.
Games from 45 casino game providers are available. This includes Novomatic, Nolimit City, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, ELK Studios, Ezugi, Endorphina, Wazdan, Rabcat, Booming Games, Tom Horn, 2By2 Gaming, High 5 Games, Relax Gaming, Betgames, Gameburger Studios, Gacha studios, Switch Studios, Fantasma Games, Swintt, Felt Gaming, Boomerang Studios, Pulse 8 Studios, Spadegaming, Neko Games, OneTouch, Kalamba Games, Revolver Gaming, High Flyer Games, Northern Lights Gaming, Just For The Win, Games Lab, Foxium, Golden Rock Studios, Hacksaw Gaming, Triple Edge Studios, Crazy Tooth Studio, Reel Play.
CasinoVoila bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from CasinoVoila in our database, listed in the 'Bonuses' section of this page.
Note: In case you are looking for more information about this casino's bonus offers, visit our CasinoVoila bonuses page.
Browse all bonuses offered by CasinoVoila, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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User reviews
(2)
User reviews of CasinoVoila
This is a place to share experience with CasinoVoila. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Was a bit skeptical at first because the casino is relatively new and the individual reviews were very mixed. Won around €8,000 there. The verification and the payout of the profit worked perfectly. One star deducted because of the limits. However, the limits change as soon as you have reached VIP status.
War Anfangs etwas skeptisch weil das Casino relativ neu ist und die einzelnen Bewertungen sehr gemischt waren. Habe dort ca. 8.000€ gewonnen. Die Verifizierung und die Auszahlung des Gewinns funktionierte einwandfrei. Einen Stern abzug wegen der Limits. Die Limits ändern sich aber, sobald man den VIP Status erreicht hat.
reliable payouts
zuverlässige Auszahlungen
Limits relatively low
Limits relativ niedrig
thegambler
Unregistered user
• 2 years ago
No winnings possible.. at Gates of Olympus you only get 20€ for a 5€ bet... Such rubbish.. that has nothing to do with gambling anymore.. but fraud. Rtp rate very low .. keep your hands off it!
Keine Gewinne möglich.. bei Gates of Olympus auf 5€ Einsatz gerade mal 20€ bekommen... Solch ein Mist.. das hat nichts mehr mit Glückspiel zutun.. sondern betrug. Rtp Quote sehr gering.. lasst die Finger davon!
No winnings possible
Keine Gewinne möglich
Rtp rate very low
Rtp Quote sehr gering
Safety Index explained
Safety Index of CasinoVoila explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of CasinoVoila. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low4.1/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
4.1
Stakes Casino has a Safety Index of 4.1, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
4.1
Stakes Casino has a Safety Index of 4.1, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
4.1
Stakes Casino has a Safety Index of 4.1, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
4.2
X1 Casino has a Safety Index of 4.2, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
4.2
X1 Casino has a Safety Index of 4.2, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
4.2
X1 Casino has a Safety Index of 4.2, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
4.2
X1 Casino has a Safety Index of 4.2, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
4.1
X7 Casino has a Safety Index of 4.1, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
4.1
X7 Casino has a Safety Index of 4.1, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
Submitted:
14 Aug 2024
Show more complaints (+1)
Discussion
CasinoVoila Discussion
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Payment methods
CasinoVoila payment methods
Browse an overview of payment methods supported by CasinoVoila, along with related limits and fees associated with transactions to or from your casino account.
