HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42325Opened797Not solved5370Solved11982Rejected24176
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €75

Win Unique Casino - Player’s deposit has never been credited to their account.

Win Unique Casino
Safety Index:Very low Submitted: 19 May 2020
Resolved Our verdict

Case closed

Disputed amount: €286

Vulkan Vegas Casino - Player’s struggling to withdraw his winnings.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 19 May 2020
Resolved Our verdict

Case closed

Disputed amount: $2,200

SapphireBet Casino - Player’s struggling to complete account verification.

SapphireBet Casino
Safety Index:High Submitted: 19 May 2020
Resolved Our verdict

Case closed

Disputed amount: €1,000

PokerStars Casino - Player’s account has been suspended.

PokerStars Casino
Safety Index:Above average Submitted: 19 May 2020
Resolved Our verdict

Case closed

Disputed amount: Can$400

Slot10 Casino - Player’s enquiring about obligatory deposit wagering before withdrawing her funds.

Slot10 Casino
Safety Index:Very low Submitted: 19 May 2020
Resolved Our verdict

Case closed

Disputed amount: €7,000

Slotjoint Casino - Player’s withdrawal has been delayed.

Slotjoint Casino
Safety Index:Above average Submitted: 19 May 2020
Resolved Our verdict

Case closed

Disputed amount: A$8,000

Joka Room Casino - Player complains about unauthorized deposits.

Joka Room Casino
Safety Index:Very low Submitted: 18 May 2020
Resolved Our verdict

Case closed

Disputed amount: €1,005.89

Playamo Casino - Player has been asked to provide documents for additional account verification.

Playamo Casino
Safety Index:Above average Submitted: 18 May 2020
Resolved Our verdict

Case closed

Disputed amount: A$1,200

Johnny Kash Casino - Player’s struggling to access his account.

Johnny Kash Casino
Safety Index:Very low Submitted: 16 May 2020
Resolved Our verdict

Case closed

Disputed amount: A$800.7

Playamo Casino - Player wishes to submit documents for verification.

Playamo Casino
Safety Index:Above average Submitted: 16 May 2020
Show more complaints (+10)
Showing 11,611 - 11,620 of 11,982 complaints
1...1161 1162 1163...1199
Go to pageof 1,199 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news