HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42604Opened798Not solved5387Solved12066Rejected24353
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €400

Vulkan Vegas Casino - Player has experienced a technical glitch.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 27 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: 1,590 kr

Casino Sinners - Player cannot request a withdrawal.

Casino Sinners
Safety Index:Below average Submitted: 26 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: €1,000

Hyperino Casino - Player’s withdrawal has been delayed.

Hyperino Casino
Safety Index:Very high Submitted: 26 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: €3,832

Craze Play Casino - Player’s struggling to complete the account verification.

Craze Play Casino
Safety Index:Above average Submitted: 26 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: €405

iviCasino - Player’s withdrawal has been delayed.

iviCasino
Safety Index:Low Submitted: 26 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: €130

Novibet Casino DE - Player’s withdrawal has been delayed.

Novibet Casino DE
Safety Index:High Submitted: 26 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: 19,600 Kč

Playamo Casino - Casino website seems to be blocked.

Playamo Casino
Safety Index:Above average Submitted: 26 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: €4,075.11

Viggoslots Casino - Player’s struggling to complete the account verification.

Viggoslots Casino
Safety Index:Above average Submitted: 26 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: €1,000

Somos Casino - Player’s struggling to receive his refund.

Somos Casino
Safety Index:Above average Submitted: 26 Jan 2021
Resolved Our verdict

Case closed

Disputed amount: €603

Explosino Casino - Player’s withdrawal has been delayed.

Explosino Casino
Safety Index:Very low Submitted: 25 Jan 2021
Show more complaints (+10)
Showing 10,871 - 10,880 of 12,066 complaints
1...1087 1088 1089...1207
Go to pageof 1,207 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news