HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37572Opened961Not solved4946Solved10476Rejected21189
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: $150.37

Jupiter Club Casino - Player’s struggling to complete KYC verification.

Jupiter Club Casino
Safety Index:Below average Submitted: 03 May 2020
Resolved Our verdict

Case closed

Disputed amount: €440

Winorama Casino - Player’s questioning bonus wagering requirements.

Winorama Casino
Safety Index:Below average Submitted: 03 May 2020
Resolved Our verdict

Case closed

Disputed amount: €80

Horus Casino - Player’s winnings have been confiscated due to country restriction.

Horus Casino
Safety Index:Low Submitted: 01 May 2020
Resolved Our verdict

Case closed

Disputed amount: $958.59

Red Dog Casino - Player cannot withdraw her winnings.

Red Dog Casino
Safety Index:High Submitted: 01 May 2020
Resolved Our verdict

Case closed

Disputed amount: A$1,800

Playamo Casino - Player cannot withdraw his winnings due to having multiple accounts.

Playamo Casino
Safety Index:Low Submitted: 01 May 2020
Resolved Our verdict

Case closed

Disputed amount: €30

Craze Play Casino - Player’s struggling to access his account.

Craze Play Casino
Safety Index:High Submitted: 30 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €1,200

Slot10 Casino - Player’s criticizing verification process.

Slot10 Casino
Safety Index:Very low Submitted: 29 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €1,150

Wir-Wetten Casino - Player’s experiencing difficulties withdrawing his winnings.

Wir-Wetten Casino
Safety Index:Below average Submitted: 28 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €1,400

Winorama Casino - Player’s experiencing difficulties to complete the KYC.

Winorama Casino
Safety Index:Below average Submitted: 28 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: A$800

Raging Bull Casino - Player’s struggling to receive his winnings.

Raging Bull Casino
Safety Index:Above average Submitted: 28 Apr 2020
Show more complaints (+10)
Showing 10,151 - 10,160 of 10,476 complaints
1...1015 1016 1017...1048
Go to pageof 1,048 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news