HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37624Opened991Not solved4947Solved10482Rejected21204
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €211

Platincasino - Player’s trying to complete KYC verification.

Platincasino
Safety Index:High Submitted: 29 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: 500 R$

Pin-Up Casino - Player’s cancelled withdrawal has not been put back to his balance.

Pin-Up Casino
Safety Index:Very high Submitted: 29 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: €3,350

VoodooDreams Casino - Player’s criticizing the withdrawal process. The complaint got successfully resolved.

VoodooDreams Casino
Safety Index:Low Submitted: 29 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: €1,500

All Wins Casino - Player’s requests for deposit limits and account closure have been overlooked.

All Wins Casino
Safety Index:Very low Submitted: 28 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: €600

Platincasino - Player’s account has been blocked.

Platincasino
Safety Index:High Submitted: 27 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: €44

RichPrize Casino - Player’s struggling to complete account verification.

RichPrize Casino
Safety Index:High Submitted: 27 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: €130

Cocoa Casino - Player’s struggling to withdraw his winnings.

Cocoa Casino
Safety Index:Very low Submitted: 26 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: €14,000

LeoVegas Casino - Player’s struggling to withdraw his winnings.

LeoVegas Casino
Safety Index:High Submitted: 25 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: $2,316

CBet Casino - Player’s struggling to withdraw his winnings.

CBet Casino
Safety Index:Very low Submitted: 23 Jun 2020
Resolved Our verdict

Case closed

Disputed amount: R60,000

SilverSands Casino - Player’s struggling to access her account.

SilverSands Casino
Safety Index:Below average Submitted: 23 Jun 2020
Show more complaints (+10)
Showing 9,991 - 10,000 of 10,482 complaints
1...999 1000 1001...1049
Go to pageof 1,049 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news