HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,228Opened1,041Unresolved4,891Resolved11,974Rejected20,322
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

24Casino - Player has issues with deposit limits and missing credits.

Closed Submitted: 20 Dec 2024
Disputed amount: €210
Safety Index:High
Our verdict Other

Welle Casino - Player's winnings are partially confiscated.

Closed Submitted: 20 Dec 2024
Disputed amount: €76
Safety Index:High
Our verdict Unjustified complaint

Lucky Wolf Casino - Player’s account is closed and funds are withheld.

Closed Submitted: 20 Dec 2024
Disputed amount: R17,000
Safety Index:Above average
Our verdict Player stopped responding

Gomblingo Casino - Player's account closure request is delayed.

Closed Submitted: 20 Dec 2024
Disputed amount: ??
Safety Index:Low
Our verdict Player stopped responding

Spinrollz Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 20 Dec 2024
Disputed amount: €600
Safety Index:Above average
Our verdict Insufficient evidence from player

1win Casino - Player's withdrawal is delayed and account calculations appear incorrect.

Closed Submitted: 20 Dec 2024
Disputed amount: €200
Safety Index:High
Our verdict Unjustified complaint

Memo Casino - Player’s account has been closed without resolution.

Closed Submitted: 20 Dec 2024
Disputed amount: £8,700
Safety Index:High
Our verdict Other

CryptoLeo Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 20 Dec 2024
Disputed amount: 13,000 USD₮
Safety Index:High
Our verdict Player stopped responding

Casino-X - Player's deposit shows as third party transaction.

Closed Submitted: 20 Dec 2024
Disputed amount: ¥18,000
Safety Index:Low
Our verdict Unjustified complaint

Instant Casino - Player requests refund after self-exclusion.

Closed Submitted: 20 Dec 2024
Disputed amount: €938
Safety Index:Very low
Show more complaints (+10)
Showing 7,491 - 7,500 of 20,322 complaints
1...749 750 751...2,033
Go to pageof 2,033 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.