HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,502Opened983Unresolved5,126Resolved12,420Rejected20,973
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

BetAlice Casino - Player's account has been reopened inappropriately.

Closed Submitted: 15 Aug 2025
Disputed amount: €193
Safety Index 8.0 High
Our verdict Other

Afun Casino - Player’s account closure is delayed.

Closed Submitted: 15 Aug 2025
Disputed amount: ??
Safety Index 3.0 Very low
Our verdict Player stopped responding

Xon Bet Casino - Player's winnings are credited to bonus money.

Closed Submitted: 15 Aug 2025
Disputed amount: €390
Safety Index 4.4 Low
Our verdict Player stopped responding

CrownPlay Casino - Player's withdrawal is delayed.

Closed Submitted: 15 Aug 2025
Disputed amount: A$2,250
Safety Index 6.9 Above average
Our verdict Unjustified complaint

Drip Casino - Player’s winnings have been confiscated.

Closed Submitted: 15 Aug 2025
Disputed amount: 50,000 руб
Safety Index 8.1 High
Our verdict Other

Amerio Casino - Player questions tournament postponement.

Closed Submitted: 15 Aug 2025
Disputed amount: 117,500 R$
Safety Index 3.5 Low
Our verdict Other

Stake Casino US - Player disputes unfair practices after account issue.

Closed Submitted: 15 Aug 2025
Disputed amount: $1,576
Safety Index 8.0 High
Our verdict Player stopped responding

Fiery Play Casino - Player's account is closed due to alleged multi-accounting.

Closed Submitted: 15 Aug 2025
Disputed amount: €480
Safety Index 7.4 Above average
Our verdict Player stopped responding

Royal Coala Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 15 Aug 2025
Disputed amount: €400
Safety Index 1.9 Very low
Our verdict Other

LegionBet Casino - Player's account remains open despite complaint.

Closed Submitted: 15 Aug 2025
Disputed amount: £1,700
Safety Index 2.4 Very low
Show more complaints (+10)
Showing 4,171 - 4,180 of 20,973 complaints
1...417 418 419...2,098
Go to pageof 2,098 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.