HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44361Opened918Not solved5557Solved12520Rejected25366
Active filters: Casino:
Clear all filters
Case closed Our verdict

Unjustified complaint

Disputed amount: NZ$14,000

Mr Bet Casino - Player's account has been suspended after a big win.

Mr Bet Casino
Safety Index:High Submitted: 29 May 2024
Case closed Our verdict

Insufficient evidence from player

Disputed amount: $300

Drake Casino - Player disputes sudden balance decrease at casino.

Drake Casino
Safety Index:Very high Submitted: 29 May 2024
Case closed Our verdict

Player stopped responding

Disputed amount: Mex$200

Winpot Casino - Player is having deposit issues.

Winpot Casino
Safety Index:High Submitted: 29 May 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: €15

Lysti Casino - Player loses winnings due to an automatic stake increase.

Lysti Casino
Safety Index:Below average Submitted: 29 May 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €3,000

William Hill Casino IT - Player's account is blocked after a deposit.

William Hill Casino IT
Safety Index:High Submitted: 29 May 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €350

MoonWin.com Casino - Player’s withdrawal of €350 is delayed.

MoonWin.com Casino
Safety Index:High Submitted: 29 May 2024
Case closed Our verdict

Player stopped responding

Disputed amount: 50,000 INR

1win Casino - Player believes that their withdrawal has been delayed.

1win Casino
Safety Index:Above average Submitted: 29 May 2024
Case closed Our verdict

Player stopped responding

Disputed amount: $30,000 CLP

IceCasino - Player faces unresolved withdrawal issues.

IceCasino
Safety Index:Very high Submitted: 29 May 2024
Case closed Our verdict

Unjustified complaint

Disputed amount: €16,000

Casinia Casino - Player's account closed after verification.

Casinia Casino
Safety Index:Very high Submitted: 29 May 2024
Case closed Our verdict

Player stopped responding

Disputed amount: €450

BitStarz Casino - Player’s withdrawals are being delayed.

BitStarz Casino
Safety Index:Very high Submitted: 29 May 2024
Show more complaints (+10)
Showing 3,201 - 3,210 of 25,366 complaints
1...320 321 322...2537
Go to pageof 2,537 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news