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All43,167Opened864Unresolved5,771Resolved13,714Rejected22,818
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Our verdict Unjustified complaint

WinBet Casino BG - Player has a problem with verification.

Closed Submitted: 26 Dec 2019
Disputed amount: 9,000 лв
Safety Index 8.9 High
Our verdict Unjustified complaint

Casino Belgium - Player’s winnings from a free bonus were denied.

Closed Submitted: 26 Dec 2019
Disputed amount: €110
Safety Index 8.8 High
Our verdict Player stopped responding

Casino7 - Player has a problem with deposits/withdrawals with VISA/Mastercard.

Closed Submitted: 25 Dec 2019
Disputed amount: 200 ₴
Safety Index 7.9 Above average
Our verdict Player stopped responding

HITLOTO Casino - Player has a problem with verification.

Closed Submitted: 24 Dec 2019
Disputed amount: 17,000 ₴
Safety Index 0.5 Very low
Our verdict Player stopped responding

Spin Palace Casino - Player account was blocked, all winnings confiscated.

Closed Submitted: 24 Dec 2019
Disputed amount: Mex$81,000
Safety Index 8.5 High
Our verdict Player stopped responding

Diamond Club VIP Casino - Player has a problem with closing her account.

Closed Submitted: 24 Dec 2019
Disputed amount: €5,000
Safety Index 5.9 Below average
Our verdict Unjustified complaint

BlackDiamondCasino - Player has a problem with withdrawal.

Closed Submitted: 23 Dec 2019
Disputed amount: €4,564.97
Safety Index 3.5 Low
Our verdict Player stopped responding

Vera&John Casino - Player is concerned about software fairness.

Closed Submitted: 22 Dec 2019
Disputed amount: ??
Safety Index 5.2 Below average
Our verdict Unjustified complaint

Planet 7 OZ Casino - Player was accused of mixing funds.

Closed Submitted: 21 Dec 2019
Disputed amount: A$25,000
Safety Index 7.9 Above average
Our verdict Player stopped responding

4stars Games Casino GR - Player won on blackjack but didn’t receive the money.

Closed Submitted: 20 Dec 2019
Disputed amount: €5
Safety Index 7.2 Above average
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