Vera&John Casino - Player is concerned about software fairness.

Essa plataforma é uma bela de uma fraude! Todos os jogos de mesa parecem ter influência de coeficientes de perdas sobre ganhos, impossível fazer retiradas honestas no casino, faço apostas em casas online por 4 anos e este anos resolvi fazer depositos numa casa diferente escohi o vera&John �

Hello Erico.

We are very sorry to hear that you had a bad experience with this casino. Could you please be more specific? On which games did you notice the problem (name, game provider)?  

Dear Erico,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.