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All42,325Opened771Unresolved5,645Resolved13,388Rejected22,521
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Our verdict Player stopped responding

Snai Casino - Player is concerned about software fairness.

Closed Submitted: 26 Nov 2019
Disputed amount: €50,000
Safety Index 7.6 Above average
Our verdict Player stopped responding

HITLOTO Casino - Player has a problem with his withdrawal.

Closed Submitted: 26 Nov 2019
Disputed amount: 10,000 ₴
Safety Index 0.5 Very low
Our verdict Player stopped responding

Goldrun Casino - Player is complaining on misleading advertisements.

Closed Submitted: 25 Nov 2019
Disputed amount: €2.5
Safety Index 9.1 Very high
Our verdict Player stopped responding

Slot Wolf Casino - Player was accused of a duplicate account without any proof.

Closed Submitted: 25 Nov 2019
Disputed amount: €380
Safety Index 7.8 Above average
Our verdict Player stopped responding

bet365 Casino - Player’s account is blocked.

Closed Submitted: 24 Nov 2019
Disputed amount: 84.1 лв
Safety Index 9.8 Very high
Our verdict Player stopped responding

Casino1 Club - Player’s winnings were confiscated because of “irregular betting patterns”.

Closed Submitted: 22 Nov 2019
Disputed amount: €11,500
Safety Index 3.1 Very low
Our verdict Player stopped responding

Jack21 Casino - Unusual technical difficulties.

Closed Submitted: 22 Nov 2019
Disputed amount: €3,800
Safety Index 7.1 Above average
Our verdict Unjustified complaint

Casino Barcelona - Account suspended for initial verification process.

Closed Submitted: 21 Nov 2019
Disputed amount: €130
Safety Index 9.8 Very high
Our verdict Unjustified complaint

Casoo Casino - Player’s account suspended without explanation.

Closed Submitted: 20 Nov 2019
Disputed amount: €700
Safety Index 8.6 High
Our verdict Player stopped responding

Jellybean Casino - Player’s bonus winnings were confiscated.

Closed Submitted: 20 Nov 2019
Disputed amount: €850
Safety Index 4.5 Low
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