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All42,325Opened772Unresolved5,645Resolved13,387Rejected22,521
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Our verdict Player stopped responding

Casinochan - Player complains about not receiving a bonus.

Closed Submitted: 03 Dec 2019
Disputed amount: C$35
Safety Index 7.5 Above average
Our verdict Player stopped responding

HITLOTO Casino - Player’s withdrawal has been pending for a month.

Closed Submitted: 02 Dec 2019
Disputed amount: 1,950 ₴
Safety Index 0.5 Very low
Our verdict Player stopped responding

Winorama Casino - Player is not sure how to proceed with his withdrawal request.

Closed Submitted: 02 Dec 2019
Disputed amount: €800
Safety Index 3.1 Very low
Our verdict Player stopped responding

Zulabet Casino - Player’s deposit hasn’t been credited to his account.

Closed Submitted: 01 Dec 2019
Disputed amount: €100
Safety Index 7.8 Above average
Our verdict Unjustified complaint

Astralbet Casino - Player lost his winnings due to a breach of Bonus T&Cs.

Closed Submitted: 01 Dec 2019
Disputed amount: €200
Safety Index 6.2 Below average
Our verdict Player stopped responding

Botemania Casino - Player experienced a technical issue while playing a game.

Closed Submitted: 01 Dec 2019
Disputed amount: €530
Safety Index 9.8 Very high
Our verdict Unjustified complaint

Piggy Bang Casino - Player is displeased with the RTP of the casino games.

Closed Submitted: 30 Nov 2019
Disputed amount: €200
Safety Index 6.2 Below average
Our verdict Player stopped responding

Ramses Gold Casino - Player’s winnings were cancelled.

Closed Submitted: 30 Nov 2019
Disputed amount: €1,500
Safety Index 5.6 Below average
Our verdict Player stopped responding

HITLOTO Casino - Player’s withdrawal is delayed.

Closed Submitted: 29 Nov 2019
Disputed amount: 2,000 ₴
Safety Index 0.5 Very low
Our verdict Player stopped responding

bet365 Casino IT - Player is concerned about software fairness.

Closed Submitted: 26 Nov 2019
Disputed amount: €2,000
Safety Index 9.8 Very high
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