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All43,246Opened837Unresolved5,799Resolved13,735Rejected22,875
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Our verdict Player stopped responding

Joka Room Casino - Player’s withdrawal has been delayed.

Closed Submitted: 06 Sep 2020
Disputed amount: A$4,000
Safety Index 2.3 Very low
Our verdict Unjustified complaint

Winfest Casino - Player’s winnings from the bonus have been cancelled.

Closed Submitted: 06 Sep 2020
Disputed amount: €2,000
Safety Index 8.7 High
Our verdict Other

BetterDice Casino - Player’s having difficulties withdrawing her winnings.

Closed Submitted: 06 Sep 2020
Disputed amount: £1,835
Safety Index 3.6 Low
Our verdict Regulator: Casino was right

Casino Planet - Player’s bonus winnings have been cancelled.

Closed Submitted: 05 Sep 2020
Disputed amount: €2,500
Safety Index 7.0 Above average
Our verdict Unjustified complaint

ZevCasino - Player’s winnings have been reduced.

Closed Submitted: 05 Sep 2020
Disputed amount: €100
Safety Index 3.3 Very low
Our verdict Player stopped responding

BetPat Casino - Player’s attempts to close his account have been overlooked.

Closed Submitted: 05 Sep 2020
Disputed amount: €320
Safety Index 7.8 Above average
Our verdict Unjustified complaint

SELECT.bet Casino - Player’s withdrawal has been delayed.

Closed Submitted: 05 Sep 2020
Disputed amount: €1,500
Safety Index 1.2 Very low
Our verdict Player stopped responding

Africasino - Player’s struggling to complete KYC verification.

Closed Submitted: 05 Sep 2020
Disputed amount: R15,000
Safety Index 5.2 Below average
Our verdict Player stopped responding

V.Vegas Casino - Player’s struggling to withdraw her winnings.

Closed Submitted: 04 Sep 2020
Disputed amount: 400 R$
Safety Index 9.8 Very high
Our verdict Player stopped responding

Spin Million Casino - Player is struggling to withdraw her winnings due to unfinished KYC verification.

Closed Submitted: 04 Sep 2020
Disputed amount: C$650
Safety Index 2.8 Very low
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