We've thoroughly reviewed Africasino and gave it a very bad reputation rating, which means it's one of the worst casinos to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Africasino is related to other online casinos listed below and its rating is also negatively influenced by them. Read the full review below and learn more about this casino.
According to our research and estimates, Africasino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.
We currently have 1 complaints directly about this casino in our database, as well as 9 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,781 black points in total, out of which 1,681 come from related casinos. You can find more information about all of the complaints and black points below.
Warning: Africasino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.
Africasino appears on 2 blacklists, but they haven't influenced our rating of this casino. We've chosen to ignore them either because they're related to the casino's previous owner, or because some other applicable reasons.
Africasino has a customer support, however, we've rated it as slow or bad. This means there are customer support representatives available to help you, but their responses tend to be slow and not as helpful as they could be.
As you can see from all of the information in our review, Africasino is a very bad online casino. We don't recommend playing at it and strongly advise you to stay away from it.
Browse all bonuses offered by Africasino, including their no deposit bonus offers and first deposit welcome bonuses.
Take a look at the explanation of factors that we consider when calculating the reputation rating of Africasino. The reputation rating is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Upon a withdrawal request, the player was asked to provide additional documents for a standard KYC check. After a few days, the casino confirmed his withdrawal request was good to go. The problem was that it took much longer for the casino to process the payment as it normally should have. Since the player did not respond to the complaint thread anymore, we assume the payment was made with a huge delay.
The player placed bets over 30% of his deposit, which is not in accordance with the casino’s T&Cs. We closed the complaint as ‘unresolved’ because the casino failed to reply.
Michael from Germany won €300, but the casino accused him of breaching their T&Cs. Only half of his deposit was returned.
The casino enforced an unfair rule of max bet to be 30% of the real money deposit which, according to thePogg was illegal in the EU.
The player complains about the casino’s fairness. The casino accused her of betting over 30 percent of the current deposit. As a result, the casino confiscated the winnings.
The player played with a no deposit bonus and managed to win some money. However, he doesn’t seem to be able to withdraw his winnings. We closed the complaint as ‘unresolved’ because the casino failed to reply.
The player from Romania is struggling to receive his winnings due to placing a bet greater than 30% of the deposit. Although player eventually received the original disputed amount, we marked this complaint as 'unresolved', because during the process the player's second withdrawal was declined for the same reason as the first.
The player made a deposit of €26, won a few rounds and requested a withdrawal of €400. The casino was not able to reach the player for a phone confirmation so they returned the funds to her casino account. When she logged to her account she found only €268 sitting there. The casino said that was the maximum amount she was allowed to withdraw as her overall deposit was less than €200. Even though this rule is not fair, the player had accepted the casino's terms and conditions so there was nothing that could be done in this case.