HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42873Opened810Not solved5417Solved12149Rejected24497
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: £60

Lady Aida Casino - Player’s struggling to complete KYC verification.

Lady Aida Casino
Safety Index:Low Submitted: 10 Nov 2020
Case closed Our verdict

Player stopped responding

Disputed amount: R2,500

Slots Garden Casino - Player’s withdrawal has been delayed.

Slots Garden Casino
Safety Index:Below average Submitted: 10 Nov 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €10

Turbonino Casino - Player is struggling to access the account.

Turbonino Casino
Safety Index:High Submitted: 10 Nov 2020
Case closed Our verdict

Player stopped responding

Disputed amount: ??

SkyCity Casino - Player complains that she didn’t receive any bonus.

SkyCity Casino
Safety Index:High Submitted: 10 Nov 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 300,000 руб

Rox Casino - Player has experienced technical glitch.

Rox Casino
Safety Index:High Submitted: 09 Nov 2020
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €1,200

Vulkan Vegas Casino - Player’s withdrawal has been delayed.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 09 Nov 2020
Case closed Our verdict

Other

Disputed amount: $125

Two-Up Casino - Player’s withdrawal has been sent through wrong payment method.

Two-Up Casino
Safety Index:High Submitted: 09 Nov 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: €700

Nomini Casino - Player complains that she didn’t receive any bonus.

Nomini Casino
Safety Index:Very high Submitted: 09 Nov 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: 100 mBTC

BetFlip Casino - Player’s withdrawal has been delayed.

BetFlip Casino
Safety Index:Very low Submitted: 09 Nov 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: $100

Rich Casino - Player’s struggling to withdraw their winnings.

Rich Casino
Safety Index:Below average Submitted: 09 Nov 2020
Show more complaints (+10)
Showing 21,691 - 21,700 of 24,497 complaints
1...2169 2170 2171...2450
Go to pageof 2,450 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news