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All41,076Opened912Unresolved5,356Resolved12,916Rejected21,892
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Our verdict Player stopped responding

Hyperino Casino - Player’s account verification has been delayed.

Closed Submitted: 21 May 2020
Disputed amount: €450
Safety Index 9.0 Very high
Our verdict Player stopped responding

Slotjoint Casino - Player has been experiencing technical problems.

Closed Submitted: 21 May 2020
Disputed amount: €123,300
Safety Index 8.2 High
Our verdict Unjustified complaint

Pelaa Casino - Player’s free spins haven't been credited.

Closed Submitted: 21 May 2020
Disputed amount: €40
Safety Index 7.1 Above average
Our verdict Unjustified complaint

Lapalingo Casino - Player didn't receive a bonus.

Closed Submitted: 21 May 2020
Disputed amount: €40
Safety Index 8.1 High
Our verdict Player stopped responding

Enzo Casino - Player’s claiming, he cannot withdraw the desired amount.

Closed Submitted: 21 May 2020
Disputed amount: €2,600
Safety Index 4.5 Low
Our verdict Other

Kaulana Casino - Player is criticizing verification process and customer service.

Closed Submitted: 20 May 2020
Disputed amount: A$500
Safety Index 3.3 Very low
Our verdict Player stopped responding

WinBet Casino BG - Player complains that they didn’t win anything. We rejected the complaint because the player didn't respond to our messages and questions.

Closed Submitted: 20 May 2020
Disputed amount: 1 лв
Safety Index 8.7 High
Our verdict Player stopped responding

BlackDiamondCasino - Player’s withdrawal has been delayed and website seems do be offline.

Closed Submitted: 20 May 2020
Disputed amount: €391
Safety Index 3.5 Low
Our verdict Unjustified complaint

BetFlag Casino - Player complains that he didn’t win anything.

Closed Submitted: 20 May 2020
Disputed amount: €6,500
Safety Index 9.8 Very high
Our verdict Unjustified complaint

Casino765 - Player is complaining about a No Deposit Bonus.

Closed Submitted: 20 May 2020
Disputed amount: €25
Safety Index 6.4 Below average
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