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All43,358Opened862Unresolved5,814Resolved13,761Rejected22,921
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Our verdict Unjustified complaint

Casinochan - Player’s winnings from promotional play have been voided.

Closed Submitted: 03 May 2021
Disputed amount: A$8,000
Safety Index 7.5 Above average
Our verdict Player stopped responding

Mason Slots Casino - Player’s struggling to verify his identity.

Closed Submitted: 03 May 2021
Disputed amount: €572
Safety Index 7.2 Above average
Our verdict Player stopped responding

mFortune Casino - Player’s criticizing verification process.

Closed Submitted: 02 May 2021
Disputed amount: €1,505
Safety Index 8.5 High
Our verdict Player stopped responding

Casinochan - Player’s winnings were confiscated.

Closed Submitted: 02 May 2021
Disputed amount: €20,000
Safety Index 7.5 Above average
Our verdict Unjustified complaint

Casoo Casino - Player’s winnings have been voided.

Closed Submitted: 02 May 2021
Disputed amount: €100
Safety Index 8.6 High
Our verdict Player stopped responding

Golden Pokies Casino - Player’s winnings from bonus play have been voided.

Closed Submitted: 02 May 2021
Disputed amount: A$4,850
Safety Index 2.9 Very low
Our verdict Player stopped responding

CasinoWin.bet - Player’s struggling to withdraw his winnings.

Closed Submitted: 01 May 2021
Disputed amount: €5,000
Safety Index 2.9 Very low
Our verdict Other

CashiMashi Casino - Player’s criticizing wagering requirements.

Closed Submitted: 01 May 2021
Disputed amount: €170
Safety Index 7.4 Above average
Our verdict Player stopped responding

BetterDice Casino - Player’s withdrawal has been delayed.

Closed Submitted: 29 Apr 2021
Disputed amount: C$6,022
Safety Index 3.6 Low
Our verdict Unjustified complaint

Nordicasino - Player’s winnings have been voided.

Closed Submitted: 29 Apr 2021
Disputed amount: €500
Safety Index 2.0 Very low
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