HomeComplaints
null

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
All37518Opened1005Not solved4944Solved10445Rejected21124
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: $125

Lucky Creek Casino - Player is complaining about withdrawal times and withdrawal policy.

Lucky Creek Casino
Safety Index:Below average Submitted: 02 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: R7,000

Apollo Slots Casino - Player is complaining about casino bonus policy.

Apollo Slots Casino
Safety Index:Below average Submitted: 02 Jan 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: $17,000

Planet 7 Casino - Player is trying to withdraw his winning but without success.

Planet 7 Casino
Safety Index:Below average Submitted: 01 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: Can$50

Casinochan - Player is complaining about poor customer support.

Casinochan
Safety Index:Below average Submitted: 01 Jan 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: A$9,500

True Blue Casino - Delayed withdrawals.

True Blue Casino
Safety Index:Above average Submitted: 01 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $2,000

Vegas Rush Casino - Bonus winnings were cancelled.

Vegas Rush Casino
Safety Index:Low Submitted: 01 Jan 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €200

Gratorama Casino - Delayed payment.

Gratorama Casino
Safety Index:Below average Submitted: 31 Dec 2019
Case closed Our verdict

Player stopped responding

Disputed amount: €200

Winorama Casino - Withdrawal difficulties of bonus winnings.

Winorama Casino
Safety Index:Below average Submitted: 31 Dec 2019
Case closed Our verdict

Insufficient evidence from player

Disputed amount: €1,000

Bet365 Casino - Player expressed distrust in fairness of poker software.

Bet365 Casino
Safety Index:High Submitted: 31 Dec 2019
Case closed Our verdict

Unjustified complaint

Disputed amount: 3,392 руб

Bitcoincasino.io - Account suspended because of multiple account accusation.

Bitcoincasino.io
Safety Index:Above average Submitted: 30 Dec 2019
Show more complaints (+10)
Showing 20,741 - 20,750 of 21,124 complaints
1...2074 2075 2076...2113
Go to pageof 2,113 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news