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All41,201Opened882Unresolved5,395Resolved12,974Rejected21,950
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Our verdict Unjustified complaint

Parimatch Casino BR - Player’s withdrawal has been cancelled.

Closed Submitted: 18 May 2021
Disputed amount: $1,849
Safety Index 5.7 Below average
Our verdict Unjustified complaint

Lucky 31 Casino - Player’s bonus winnings have been voided.

Closed Submitted: 17 May 2021
Disputed amount: €4,470
Safety Index 8.1 High
Our verdict Player stopped responding

V.Vegas Casino - Player’s bonus winnings have been voided.

Closed Submitted: 17 May 2021
Disputed amount: €1,678
Safety Index 9.8 Very high
Our verdict Unjustified complaint

BurningBet Casino - Player has been struggling to withdraw his winnings.

Closed Submitted: 16 May 2021
Disputed amount: €15,000
Safety Index 9.3 Very high
Our verdict Player stopped responding

Casino Room - Player complains that they didn’t win anything.

Closed Submitted: 16 May 2021
Disputed amount: €850
Safety Index 9.4 Very high
Our verdict Unjustified complaint

Sunpura Casino - Player’s account has been blocked.

Closed Submitted: 16 May 2021
Disputed amount: €550
Safety Index 6.9 Above average
Our verdict Player stopped responding

Casino Lab - Player’s withdrawal has been delayed.

Closed Submitted: 16 May 2021
Disputed amount: £1,670
Safety Index 2.6 Very low
Our verdict Player stopped responding

Jokerino Casino - Player’s struggling to complete account verification.

Closed Submitted: 15 May 2021
Disputed amount: €300
Safety Index 2.1 Very low
Our verdict Player stopped responding

True Blue Casino - Player’s account has been disabled.

Closed Submitted: 15 May 2021
Disputed amount: A$4,000
Safety Index 7.6 Above average
Our verdict Player stopped responding

Free Daily Spins Casino - Player complains that she didn’t win anything.

Closed Submitted: 15 May 2021
Disputed amount: €300
Safety Index 8.8 High
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