HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,243Opened1,016Unresolved4,891Resolved11,997Rejected20,339
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Snatch Casino - The player's self exclusion failed.

Closed Submitted: 01 Nov 2022
Disputed amount: €245
Safety Index:Very high
Our verdict Player stopped responding

Spins Deluxe Casino - The player struggles to close his account.

Closed Submitted: 01 Nov 2022
Disputed amount: £180
Safety Index:Low
Our verdict Player stopped responding

Yukon Gold Casino - The player's withdrawal is delayed.

Closed Submitted: 01 Nov 2022
Disputed amount: C$5,900
Safety Index:Very high
Our verdict Player stopped responding

Codere Casino MX - The player's win was not credited.

Closed Submitted: 01 Nov 2022
Disputed amount: Mex$13,300
Safety Index:High
Our verdict Other

WAGMI Casino - The player's deposit did not arrive into his casino account.

Closed Submitted: 01 Nov 2022
Disputed amount: $1,809
Safety Index:Low
Our verdict Unjustified complaint

Lucky Draw Casino - The player's winnings were voided.

Closed Submitted: 01 Nov 2022
Disputed amount: €20,000
Safety Index:Below average
Our verdict Player stopped responding

The Pokies Casino - Player’s deposit has never been credited to his casino account.

Closed Submitted: 01 Nov 2022
Disputed amount: A$50
Safety Index:Very low
Our verdict Player stopped responding

Lucky Monkey Casino - Player is experiencing an undefined problem.

Closed Submitted: 31 Oct 2022
Disputed amount: 757 Kč
Safety Index:Below average
Our verdict Player stopped responding

MyStake Casino - Player’s struggling to complete the account verification.

Closed Submitted: 31 Oct 2022
Disputed amount: €3,000
Safety Index:Very high
Our verdict Player stopped responding

CasinoFriday - Player’s struggling to complete KYC verification.

Closed Submitted: 31 Oct 2022
Disputed amount: C$1,880
Safety Index:High
Show more complaints (+10)
Showing 15,811 - 15,820 of 20,339 complaints
1...1,581 1,582 1,583...2,034
Go to pageof 2,034 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.