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All41,034Opened925Unresolved5,349Resolved12,883Rejected21,877
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Our verdict Insufficient evidence from player

Sons Of Slots Casino - Player is allowed to gamble despite self-exclusion.

Closed Submitted: 14 Oct 2023
Disputed amount: €160
Safety Index 4.2 Low
Our verdict Player stopped responding

Onestep Casino - Player complaints about being allowed to play despite self-exclusion.

Closed Submitted: 14 Oct 2023
Disputed amount: €2,080
Safety Index 5.2 Below average
Our verdict Insufficient evidence from player

Nucleonbet Casino - Self-excluded player was allowed to gamble.

Closed Submitted: 14 Oct 2023
Disputed amount: €619
Safety Index 2.3 Very low
Our verdict Insufficient evidence from player

BonusBet Casino - Player with gambling addiction allowed to play.

Closed Submitted: 14 Oct 2023
Disputed amount: €440
Safety Index 5.0 Below average
Our verdict Insufficient evidence from player

Betstro Casino - Player with self-exclusion issue in LCS Ltd Casinos.

Closed Submitted: 14 Oct 2023
Disputed amount: €172
Safety Index 5.5 Below average
Our verdict Unjustified complaint

BetNFlix Casino - Gambling addicted player managed to open account despite self-exclusion.

Closed Submitted: 14 Oct 2023
Disputed amount: €507
Safety Index 5.1 Below average
Our verdict Player stopped responding

V.Vegas Casino - Player claims that payment has been delayed.

Closed Submitted: 14 Oct 2023
Disputed amount: 500 INR
Safety Index 9.8 Very high
Our verdict Insufficient evidence from player

CatCasino - Player’s self-exclusion request has not been honored.

Closed Submitted: 14 Oct 2023
Disputed amount: €664
Safety Index 9.8 Very high
Our verdict Unjustified complaint

The Pokies Casino - Player's account restricted due to alleged fraud.

Closed Submitted: 14 Oct 2023
Disputed amount: A$700
Safety Index 2.8 Very low
Our verdict Player stopped responding

Casinoly Casino - Player's winnings not updated in the account balance.

Closed Submitted: 14 Oct 2023
Disputed amount: €2,000
Safety Index 8.8 High
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