HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,171Opened902Unresolved5,379Resolved12,952Rejected21,938
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

1win Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 08 Feb 2024
Disputed amount: 25,007 INR
Safety Index 8.8 High
Our verdict Player stopped responding

SG Casino - Player’s withdrawal is delayed.

Closed Submitted: 08 Feb 2024
Disputed amount: €1,500
Safety Index 8.4 High
Our verdict Player stopped responding

Verde Casino - Player's withdrawal is delayed due to ongoing KYC issues.

Closed Submitted: 08 Feb 2024
Disputed amount: €300
Safety Index 9.4 Very high
Our verdict Player stopped responding

Verde Casino - Player's deposit takes too long to get processed.

Closed Submitted: 08 Feb 2024
Disputed amount: €100
Safety Index 9.4 Very high
Our verdict Player stopped responding

Mr. Vegas Casino - Player's withdrawal has been delayed.

Closed Submitted: 07 Feb 2024
Disputed amount: 4,700 kr
Safety Index 9.2 Very high
Our verdict Player stopped responding

MrPacho Casino - Player's bonus balance has been confiscated.

Closed Submitted: 07 Feb 2024
Disputed amount: €24
Safety Index 7.6 Above average
Our verdict Player stopped responding

Casino Infinity - Player’s account unexpectedly locked at Casino Infinity.

Closed Submitted: 07 Feb 2024
Disputed amount: €450
Safety Index 6.4 Below average
Our verdict Player stopped responding

Vave Casino - Player's withdrawal requests remain unprocessed.

Closed Submitted: 07 Feb 2024
Disputed amount: 718 USD₮
Safety Index 7.2 Above average
Our verdict Other

Verde Casino - Player's account has been blocked without reason.

Closed Submitted: 07 Feb 2024
Disputed amount: ??
Safety Index 9.4 Very high
Our verdict Insufficient evidence from player

MyStake Casino - Player's deposit goes uncredited in account.

Closed Submitted: 07 Feb 2024
Disputed amount: $20,000 ARS
Safety Index 9.7 Very high
Show more complaints (+10)
Showing 12,911 - 12,920 of 21,938 complaints
1...1,291 1,292 1,293...2,194
Go to pageof 2,194 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.