HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,836Opened957Unresolved5,012Resolved12,241Rejected20,626
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

BigWins Casino - Player's self-exclusion request has been ignored.

Closed Submitted: 16 Nov 2023
Disputed amount: ??
Safety Index:Very low
Our verdict Player stopped responding

Treasure Spins Casino - Player's account has been closed.

Closed Submitted: 16 Nov 2023
Disputed amount: C$1,972
Safety Index:Very low
Our verdict Player stopped responding

Bet24-7 Casino - Player's withdrawal is being denied.

Closed Submitted: 16 Nov 2023
Disputed amount: €376
Safety Index:Very low
Our verdict Other

MyStake Casino - Player's account locked, review delay.

Closed Submitted: 16 Nov 2023
Disputed amount: €200
Safety Index:Very high
Our verdict Other

Hot.Bet Casino - Player's account closed with winnings unpaid.

Closed Submitted: 16 Nov 2023
Disputed amount: €2,200
Safety Index:Very low
Our verdict Other

EstrelaBet Casino - Player's specific game malfunctions.

Closed Submitted: 15 Nov 2023
Disputed amount: 171 R$
Safety Index:High
Our verdict Player stopped responding

HitNSpin Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 15 Nov 2023
Disputed amount: 2,400 zł
Safety Index:Very high
Our verdict Player stopped responding

Leon Casino - Account was closed after withdrawal request.

Closed Submitted: 15 Nov 2023
Disputed amount: €1,100
Safety Index:Very low
Our verdict Player stopped responding

Spins Deluxe Casino - Player unable to access his account.

Closed Submitted: 15 Nov 2023
Disputed amount: £750
Safety Index:Low
Our verdict Player stopped responding

8888.bg Casino - Player experiences delay in account restriction leading to losses.

Closed Submitted: 15 Nov 2023
Disputed amount: 3,000 лв
Safety Index:Above average
Show more complaints (+10)
Showing 12,761 - 12,770 of 20,626 complaints
1...1,276 1,277 1,278...2,063
Go to pageof 2,063 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.