HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,250Opened1,008Unresolved4,893Resolved12,007Rejected20,342
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

High 5 Casino - Player’s winnings have been canceled due to alleged glitch.

Closed Submitted: 28 May 2024
Disputed amount: $62,970
Safety Index:High
Our verdict Unjustified complaint

Vulkan Vegas Casino - Player's withdrawal denied due to account closure.

Closed Submitted: 27 May 2024
Disputed amount: €9,000
Safety Index:Very high
Our verdict Other

Cazino Stars Casino - Player's withdrawal has been delayed.

Closed Submitted: 27 May 2024
Disputed amount: €1,500
Safety Index:Very low
Our verdict Player stopped responding

BitBetWin Casino - Player experiences ongoing withdrawal problems.

Closed Submitted: 27 May 2024
Disputed amount: $700
Safety Index:Low
Our verdict Player stopped responding

Royal Reels Casino - Player's withdrawal not received.

Closed Submitted: 27 May 2024
Disputed amount: A$6,000
Safety Index:High
Our verdict Player stopped responding

10Cric Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 27 May 2024
Disputed amount: 3,500 INR
Safety Index:High
Our verdict Unjustified complaint

Alphabook Casino - Player is waiting for casino's deposit refund.

Closed Submitted: 27 May 2024
Disputed amount: 2,500 USD₮
Safety Index:Below average
Our verdict Player stopped responding

TikitakaPlay Casino - Player’s winnings confiscated due to bonus cancellation.

Closed Submitted: 26 May 2024
Disputed amount: €285
Safety Index:High
Our verdict Unjustified complaint

Betway Casino MX - Player unhappy with repeated Golden Wheel results.

Closed Submitted: 26 May 2024
Disputed amount: ??
Safety Index:Very high
Our verdict Player stopped responding

Kartáč Casino - Player experiencing recurrent website issues and delayed responses.

Closed Submitted: 26 May 2024
Disputed amount: 2,000 Kč
Safety Index:Very high
Show more complaints (+10)
Showing 10,111 - 10,120 of 20,342 complaints
1...1,011 1,012 1,013...2,035
Go to pageof 2,035 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.