Raging Bull Slots Casino - Player seeks help to claim winnings from closed account.

So I had an account with raging bull and won 20000 it should be still there. I couldn’t at the time verify my identity as they wouldn’t accept proof of age card even though it’s government issued. So I had to wait to get my drivers license reinstated or a passport. Time passed and raging bull became not available in my country. Australia

now they have raging bull Australia

I’ve tried contacting emailing even calling the phone number provided with no luck

I now have my license back and want to claim my winnings can you plz help

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Dear Kristytaunton79,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

To better understand your situtation:

• Can you please confirm the specific date when you won the $20,000?
• Could you please let me know which verification documents you have already provided and when?
• What was the reason for reejction of your submitted documents? Do you have any commmunication regardin the matter?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Petra