Raging Bull Casino - Player's withdrawal is delayed.

I won $850 and I requested withdrawal on Jan 21, 2025. First problem was I needed a bank statement from the previous month. Then I had to wait until I had a balance that was >20.00. Then i.got that and now they are jerking me around saying it will be another 7to 10 business days and that was on march 24. Now it's been more than 10 days and they're saying it will be another 7 to 10 to accept it. I need help.

Dear Mporosky,

Thank you very much for submitting your complaint. I’m sorry to hear about the difficulties you're facing with your payment — I understand how frustrating these situations can be. To better understand what’s going on and to assist you as effectively as possible, could you please clarify the following:

• When was the last time you communicated with the casino regarding the delay?
• Is your account already fully verified?
• Have you successfully withdrawn any funds from this casino in the past?
• What is the current status of your withdrawal request?
• Were your winnings accumulated while playing with a bonus? If so, could you please send me a screenshot or a link to the bonus?

Thank you in advance for taking the time to answer these questions. I hope we’ll be able to move forward and help you resolve this issue as soon as possible.

Best regards,

Veronika

Dear Mporosky,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

my account is fully verified actually in all the necessary paperwork and I'm just waiting on them because I've asked them several times I've communicating with them for two whole months actually since January 21st when I first submitted the withdrawal request and they said every time 7 to 10 business days and every time well the first couple times they said to give they said it was the wrong big statements it was it should have been a balance of more than $20 in the account they finally said that it'll be another 7 to 10 business and it seems like what they always say and it's getting really frustrating and yes I've withdrawn money from this the specific casino and I have had no problems in the past

Please forward me all the communication between you and the casino customer support regarding this problem at [email protected]. Also, kindly send me the link to the casino website.

Dear Mporosky,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.