HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,042Opened751Unresolved5,594Resolved13,310Rejected22,387
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

LetsLucky Casino - Player's winnings have been confiscated after bonus expiration.

Closed Submitted: 05 Jan 2026
Disputed amount: NZ$4,700
Safety Index 6.3 Below average
Our verdict Other

Instant Casino - Player's account is closed.

Closed Submitted: 05 Jan 2026
Disputed amount: €1,460
Safety Index 0.7 Very low
Our verdict Case closed

Royspins Casino - Player's deposit has not been credited.

Resolved Submitted: 05 Jan 2026
Disputed amount: 120 zł
Safety Index 8.6 High
Our verdict Case closed

Wild Robin Casino - Player's withdrawal is delayed.

Resolved Submitted: 05 Jan 2026
Disputed amount: €500
Safety Index 6.4 Below average
Our verdict Case closed

Ninlay Casino - Player's withdrawal is delayed due to account closure.

Resolved Submitted: 05 Jan 2026
Disputed amount: €880
Safety Index 4.8 Low
Our verdict Case closed

Realz Casino - Player’s withdrawal is delayed.

Resolved Submitted: 05 Jan 2026
Disputed amount: €1,000
Safety Index 8.0 High
Our verdict Insufficient evidence from casino

Yuugado Casino - Player's account is closed and withdrawal is canceled.

Unresolved Submitted: 04 Jan 2026
Black points: 3,073
Disputed amount: $6,146
Safety Index 4.5 Low
Our verdict Player stopped responding

KingSpin Casino - Player’s account has not been self-excluded.

Closed Submitted: 04 Jan 2026
Disputed amount: €600
Safety Index 7.9 Above average
Our verdict Case closed

KingdomCasino.io - Player’s payout is delayed due to account verification issues.

Resolved Submitted: 04 Jan 2026
Disputed amount: €3,000
Safety Index 1.8 Very low
Our verdict No reaction

Betsmith Casino - Player's withdrawal has been confiscated.

Unresolved Submitted: 04 Jan 2026
Black points: 122
Disputed amount: €640
Safety Index 6.3 Below average
Show more complaints (+10)
Showing 7,681 - 7,690 of 42,042 complaints
1...768 769 770...4,205
Go to pageof 4,205 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.