HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,184Opened897Unresolved5,386Resolved12,957Rejected21,944
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Goldspin Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 01 Dec 2025
Disputed amount: €560
Safety Index 8.4 High
Our verdict Player stopped responding

Slotuna Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 01 Dec 2025
Disputed amount: €10,382
Safety Index 8.0 High
Our verdict Unjustified complaint

Slot Rush Casino - Player seeks refund due to account issues.

Closed Submitted: 01 Dec 2025
Disputed amount: €3,850
Safety Index 5.8 Below average
Our verdict Insufficient evidence from player

Sons Of Slots Casino - Player requests a refund due to illegal operations.

Closed Submitted: 01 Dec 2025
Disputed amount: €3,046
Safety Index 4.2 Low
Our verdict Insufficient evidence from player

Lapilanders Casino - Player demands a refund from the casino.

Closed Submitted: 01 Dec 2025
Disputed amount: €4,319
Safety Index 4.9 Low
Our verdict Unjustified complaint

SkyHills Casino - Player seeks refund and account closure.

Closed Submitted: 01 Dec 2025
Disputed amount: €8,000
Safety Index 2.1 Very low
Our verdict Insufficient evidence from player

Binobet Casino - Player’s account closure request is denied.

Closed Submitted: 01 Dec 2025
Disputed amount: €7,500
Safety Index 5.4 Below average
Our verdict Unjustified complaint

PartySpins Casino - Player requests refund due to illegal operation.

Closed Submitted: 01 Dec 2025
Disputed amount: €7,500
Safety Index 2.5 Very low
Our verdict Player stopped responding

Spinanga Casino - Player claims that payment has been delayed.

Closed Submitted: 01 Dec 2025
Disputed amount: €500
Safety Index 8.4 High
Our verdict Player stopped responding

Hotloot Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 01 Dec 2025
Disputed amount: €375
Safety Index 1.4 Very low
Show more complaints (+10)
Showing 7,491 - 7,500 of 41,184 complaints
1...749 750 751...4,119
Go to pageof 4,119 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.