HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,209Opened871Unresolved5,397Resolved12,985Rejected21,956
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

Leon Casino - Player faces account violations and delayed response.

Closed Submitted: 08 Jan 2026
Disputed amount: €1,233
Safety Index 1.1 Very low
Our verdict No reaction

Betovix Casino - Player is unable to withdraw funds from the casino.

Unresolved Submitted: 08 Jan 2026
Black points: 100
Disputed amount: 56 USD₮
Safety Index 6.3 Below average
Our verdict Unjustified complaint

Spinational Casino - Player’s withdrawal is delayed due to verification issues.

Closed Submitted: 08 Jan 2026
Disputed amount: €500
Safety Index 7.5 Above average
Our verdict Unjustified complaint

Blaze Spins Casino - Player’s bonus has been canceled unexpectedly.

Closed Submitted: 08 Jan 2026
Disputed amount: €3,265
Safety Index 8.1 High
Our verdict Case closed

Casiny Casino - Player's withdrawal is delayed.

Resolved Submitted: 07 Jan 2026
Disputed amount: $645
Safety Index 8.2 High
Our verdict Case closed

Mafia Casino - Player's self-exclusion request is delayed.

Resolved Submitted: 07 Jan 2026
Disputed amount: C$343
Safety Index 8.0 High
Our verdict Case closed

Mafia Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 07 Jan 2026
Disputed amount: C$750
Safety Index 8.0 High
Our verdict No reaction policy

EGB Casino - Player’s withdrawal is delayed and account is inaccessible.

Unresolved Submitted: 07 Jan 2026
Black points: 526
Disputed amount: 4,000 USD₮
Safety Index 3.5 Low
Our verdict Player stopped responding

Lotoland Casino - Player's deposit is delayed.

Closed Submitted: 07 Jan 2026
Disputed amount: 1,600 INR
Safety Index 3.5 Low
Our verdict No reaction policy

Gambiva Casino - Player's account has been closed and funds withheld.

Unresolved Submitted: 07 Jan 2026
Black points: 91
Disputed amount: €280
Safety Index 2.9 Very low
Show more complaints (+10)
Showing 6,531 - 6,540 of 41,209 complaints
1...653 654 655...4,121
Go to pageof 4,121 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.