The player from Nevada deposits approximately 460,000 TRY at Dahibet Casino and wins about 2,425,000 TRY, but the casino only pays 350,000 TRY before blocking his account access. He is unable to access his winnings and requests assistance in resolving this issue.
Dahibet Casino - Player’s account has been closed without payout.
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Dahibet Casino
Safety Index:Above averageCase summary
Discussion
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Public
3 days ago
Hello,
I would like to report a serious issue regarding Dahibet Casino.
On March 10, 2026, I deposited approximately 460,000 TRY into my Dahibet account and played Pragmatic Play slot games with my real balance (no bonus was used). During my gameplay I managed to win approximately 2,425,000 TRY.
However, Dahibet only paid 350,000 TRY and then blocked my account access, refusing to pay the remaining balance. My account was closed and I cannot access my winnings anymore.
I have been playing online casino games for years and I understand that losses are part of gambling. I have also played on other casinos and never had such a problem. But refusing to pay legitimate winnings after accepting deposits and gameplay is unacceptable.
All my gameplay was done with real money, without bonuses or free spins, and the casino already confirmed my win by paying a small portion.
I kindly ask Casino Guru to investigate this situation and help resolve the issue. I simply want the remaining balance that I legitimately won.
Thank you for your time and assistance.
Best regards,
Burak ****
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Public
19 hours ago
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Public
Public
19 hours ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Dahibet.
Please allow me to ask you a few questions so I can better understand the situation.
- Could you please advise how long you were a player at the casino and when exactly your account was blocked?
- Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
Thank you very much in advance for your reply.
Best regards,
Tomas
