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All43,169Opened855Unresolved5,771Resolved13,716Rejected22,827
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FlipperFlip Casino - Player is dissatisfied with changes in bonus terms and conditions.

Resolved Submitted: 11 Mar 2020
Disputed amount: €50
Safety Index 6.3 Below average
Our verdict Player stopped responding

Spicy Spins Casino - Player’s winnings have been voided.

Closed Submitted: 11 Mar 2020
Disputed amount: €1,200
Safety Index 3.7 Low
Our verdict Case closed

Casino SuperWins - Player’s withdrawal has been delayed.

Resolved Submitted: 11 Mar 2020
Disputed amount: £1,600
Safety Index 4.7 Low
Our verdict Insufficient evidence from casino

PureWin Casino - Player’s winnings have been cancelled.

Unresolved Submitted: 11 Mar 2020
Black points: 242
Disputed amount: 45,000 INR
Safety Index 6.0 Below average
Our verdict No reaction policy

House Of Pokies Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 10 Mar 2020
Black points: 70
Disputed amount: A$3,500
Safety Index 2.9 Very low
Our verdict Unjustified complaint

CryptoBet Casino - Player’s account has been blocked and winnings from No Deposit confiscated.

Closed Submitted: 10 Mar 2020
Disputed amount: $100
Safety Index 4.9 Low
Our verdict Unjustified complaint

Pelaa Casino - Player’s winnings from bonus play have been capped.

Closed Submitted: 10 Mar 2020
Disputed amount: €4,900
Safety Index 7.1 Above average
Our verdict Player stopped responding

Wir Wetten Casino - Player’s experiencing difficulties with sports betting.

Closed Submitted: 10 Mar 2020
Disputed amount: €1,500
Safety Index 3.0 Very low
Our verdict Unjustified complaint

Casino Venetian - Player is highly dissatisfied with customer support.

Closed Submitted: 10 Mar 2020
Disputed amount: €95
Safety Index 4.8 Low
Our verdict Unjustified complaint

Club Lounge Casino - Player wishes her deposit to be refunded.

Closed Submitted: 10 Mar 2020
Disputed amount: €450
Safety Index 3.3 Very low
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