HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,223Opened784Unresolved5,617Resolved13,358Rejected22,464
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

I.S.A. Gaming Casino - Player’s winnings were cancelled.

Unresolved Submitted: 07 Oct 2019
Black points: 352
Disputed amount: €1,489.5
Safety Index 5.8 Below average
Our verdict Case closed

ReloadBet Casino - Player is unable to win in the casino due to a technical glitch.

Resolved Submitted: 06 Oct 2019
Disputed amount: €4
Safety Index 2.2 Very low
Our verdict Player stopped responding

Merkurmagic Casino - Player seems to have trouble with the casino’s bonuses.

Closed Submitted: 06 Oct 2019
Disputed amount: €10
Safety Index 8.5 High
Our verdict No reaction

GW Casino - Player’s winnings were voided.

Unresolved Submitted: 05 Oct 2019
Disputed amount: A$1,000
Safety Index 4.0 Low
Our verdict Player stopped responding

Planet 7 OZ Casino - Player’s account was blocked.

Closed Submitted: 03 Oct 2019
Disputed amount: A$200
Safety Index 7.9 Above average
Our verdict No reaction

Euromoon Casino - Player is worried his game history was altered.

Unresolved Submitted: 03 Oct 2019
Black points: 81
Disputed amount: €1,826
Safety Index 2.7 Very low
Our verdict Player stopped responding

Diamond Club VIP Casino - Player lost his winnings due to an unfair maximum bet rule.

Closed Submitted: 03 Oct 2019
Disputed amount: €2,130
Safety Index 5.9 Below average
Our verdict Justified complaint

Jellybean Casino - Player’s winnings were confiscated because of “irregular betting patterns”.

Unresolved Submitted: 01 Oct 2019
Black points: 1,367
Disputed amount: €3,100
Safety Index 4.5 Low
Our verdict Case closed

Winorama Casino - Player’s account suspended.

Resolved Submitted: 01 Oct 2019
Disputed amount: €800
Safety Index 3.1 Very low
Our verdict Case closed

Winorama Casino - Delayed withdrawal.

Resolved Submitted: 29 Sep 2019
Disputed amount: €400
Safety Index 3.1 Very low
Show more complaints (+10)
Showing 42,161 - 42,170 of 42,223 complaints
1...4,216 4,217 4,218...4,223
Go to pageof 4,223 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.