BetRebels Casino GR Review

The player from Italy had placed bets to receive a sports bonus on Betrebels and had won 800 euros. He had requested a partial withdrawal, but it was denied due to an error - an additional bonus added by the casino. As a result, his entire balance was set to zero, despite the casino acknowledging their mistake. After a thorough review of the situation, we concluded that the casino had the right to consider the winnings invalid due to the technical glitch that gave the player an unfair advantage to play with another deposit bonus tied to the same deposit, mistakenly added to his account by a technical error in the casino's system. Therefore, the complaint was deemed unjustified and was closed.

The player from Japan had completed the wagering requirement on his deposit and bonus, but after providing the requested documents, he received a notification that his account had been closed and his winnings had been confiscated. He had made successful withdrawals in the past and had also lodged a complaint with eCOGRA. Despite our team's attempts to resolve the issue, the casino remained unresponsive. The complaint had been temporarily closed as unresolved, pending the final decision from eCOGRA which the player had contacted. The complaint will be reviewed and reconsidered based on the outcome of the ADR's decision since the casino has a good license and ADR.

The player from Japan had attempted to withdraw €726.12 after using a first deposit bonus and playing games like BOOK OF 99 and Starburst. However, after KYC approval, he was repeatedly asked for transaction records for his wallet and bank account. Eventually, his account was closed. The player had claimed it was his first time registering at the casino and he had used his own VEGA WALLET for the deposit. The case had been escalated to BetRebels Casino, but they had refused to discuss the complaint, instructing the player to file a complaint with eCOGRA. The player had done so but reported no communication or progress from eCOGRA. After a certain time elapsed, we reached out to the player for an update on how eCOGRA responded, but the player became unresponsive. Without any further communication from the player, we regrettably must decline to pursue this complaint and close it as rejected. The player can reopen this complaint anytime if new information comes to light.

The player from Japan found his account suspended with a balance of $2,900 due to a violation involving third-party bank transfers. The player denied any intent of money laundering, stating the transfers were personal loans to an acquaintance who also had an account with the same casino. We requested additional evidence, such as bank statements and casino deposit screenshots, to investigate potential collusion. However, due to the player's lack of response, we were unable to proceed with the investigation and had to reject the complaint.

The player from Finland submitted a complaint to the casino 3 months ago, but it was overlooked. We were forced to reject this complaint because it was about a two-year-old self-exclusion request from a casino in which the player didn't even have an account at that point.

The player from Spain has been accused of breaching General T&Cs. His account has been blocked with the remaining balance. We were forced to close this complaint because the player focused on sports betting.

The player from Canada is experiencing difficulties withdrawing his winnings due to ongoing additional verification. The complaint has been closed as 'unresolved' because the casino failed to reply and cooperate in resolving the complaint. There was no progress even two weeks after the casino was notified about the player's complaint.