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All42,247Opened793Unresolved5,621Resolved13,361Rejected22,472
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Our verdict Unjustified complaint

21Dukes Casino - Player’s winnings from bonus play have been voided.

Closed Submitted: 10 Jan 2020
Disputed amount: C$4,000
Safety Index 7.5 Above average
Our verdict Case closed

True Blue Casino - Player has been waiting for his winnings for over a year.

Resolved Submitted: 10 Jan 2020
Disputed amount: A$6,500
Safety Index 7.6 Above average
Our verdict Player stopped responding

Joka Room Casino - Player doesn’t wish to complete the KYC process for a small withdrawal amount.

Closed Submitted: 10 Jan 2020
Disputed amount: A$100
Safety Index 2.3 Very low
Our verdict Player stopped responding

Stakers Casino - Player is struggling to complete KYC.

Closed Submitted: 10 Jan 2020
Disputed amount: €4,800
Safety Index 4.0 Low
Our verdict Player stopped responding

Winorama Casino - Player is complaining about not receiving a deposit bonus.

Closed Submitted: 10 Jan 2020
Disputed amount: €50
Safety Index 3.1 Very low
Our verdict Player stopped responding

Casinochan - Player’s complaining about technical issues related to live blackjack games.

Closed Submitted: 10 Jan 2020
Disputed amount: A$30
Safety Index 7.5 Above average
Our verdict Case closed

Planet 7 OZ Casino - Player’s withdrawal has been delayed due to KYC.

Resolved Submitted: 09 Jan 2020
Disputed amount: A$44,000
Safety Index 7.9 Above average
Our verdict No reaction

Kaulana Casino - Player complains about technical issues.

Unresolved Submitted: 08 Jan 2020
Black points: 119
Disputed amount: A$700
Safety Index 3.3 Very low
Our verdict Unjustified complaint

Allobet Casino - Player’s winnings from bonus play have been voided.

Closed Submitted: 08 Jan 2020
Disputed amount: $1,540
Safety Index 2.7 Very low
Our verdict Unjustified complaint

Jambo Casino - Player is experiencing difficulties receiving his winnings.

Closed Submitted: 08 Jan 2020
Disputed amount: €1,600
Safety Index 7.8 Above average
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